[cisco-voip] UCCX 7.0.1SR03_Build011

[Bill Talley]

I'm encountering the exact same issue/symptoms with UCCx 7.0(1)sr5 so  
I'm anxious to se any responses.

Agents run Desktop Agent on a remote Windows 2003 terminal server and  
supervisors are running supervisor on local PCs.  Agents are also  
using extension mobility.  In my scenario, it only occurs when two  
specific agents are logged in.  All queues and agents are configured  
identically.

Sent from a mobile device with very tiny touchscreen input keys.  
Please excuse my typos.

On Mar 26, 2010, at 11:40 AM, Nick Griffin  
<nick.jon.griffin at gmail.com> wrote:

> I've got a customer with a supervisor that occasionally has some  
> agents that come and go. I'm begin told it's specific to this  
> particular CSQ, and it follows the queue. If they log in on another  
> pc with a different account into the queue they may have the same  
> issue. CUCM Version is 6.1.3.3000-1. Has anyone seen a similar  
> behavior? I wouldn't think it's a firewall/acl issue since it seems  
> to come an go. Has anyone ran into anything similar before?
>
> Thanks in advance.
>
> Nick Griffin
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