[cisco-voip] UCCX 7.0.1SR03_Build011

[H, Tim]

I have UCCX 7.0(1).  I have this issue quite often.  Agents will just flash in and out of queues.  Not sure why this happens, but usually a reboot of the agent's PC fixes the issue.

Tim 

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Tanner Ezell
Sent: Friday, March 26, 2010 12:46 PM
To: Nick Griffin
Cc: cisco-voip at puck-nether.net
Subject: Re: [cisco-voip] UCCX 7.0.1SR03_Build011

I've seen the behavior before. Could be a myriad of things, bad
cables, windows issue, nic issue, uccx bug. I never did find a solid
solution, admittedly I didn't look terribly hard. Try upgrading (SR03
is old) and see if that fixes it. I believe it did for one of my
clients.

On Fri, Mar 26, 2010 at 12:40 PM, Nick Griffin
<nick.jon.griffin at gmail.com> wrote:
> I've got a customer with a supervisor that occasionally has some agents that
> come and go. I'm begin told it's specific to this particular CSQ, and it
> follows the queue. If they log in on another pc with a different account
> into the queue they may have the same issue. CUCM Version is 6.1.3.3000-1.
> Has anyone seen a similar behavior? I wouldn't think it's a firewall/acl
> issue since it seems to come an go. Has anyone ran into anything similar
> before?
> Thanks in advance.
> Nick Griffin
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>



-- 
Cheers,

Tanner Ezell
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