[cisco-voip] UCCX 7.0.1SR03_Build011

[Tanner Ezell]

Now that I remember it a bit more, we found this issue especially when
CAD was 'pushed' out to client PCs versus manually installing. You may
give that a try, even re-installing if you had done so previously. The
issue, as I recall, is definitely with CAD.

On Fri, Mar 26, 2010 at 2:30 PM, H, Tim <TimH at trstone.com> wrote:
> I have UCCX 7.0(1).  I have this issue quite often.  Agents will just flash in and out of queues.  Not sure why this happens, but usually a reboot of the agent's PC fixes the issue.
>
> Tim
>
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Tanner Ezell
> Sent: Friday, March 26, 2010 12:46 PM
> To: Nick Griffin
> Cc: cisco-voip at puck-nether.net
> Subject: Re: [cisco-voip] UCCX 7.0.1SR03_Build011
>
> I've seen the behavior before. Could be a myriad of things, bad
> cables, windows issue, nic issue, uccx bug. I never did find a solid
> solution, admittedly I didn't look terribly hard. Try upgrading (SR03
> is old) and see if that fixes it. I believe it did for one of my
> clients.
>
> On Fri, Mar 26, 2010 at 12:40 PM, Nick Griffin
> <nick.jon.griffin at gmail.com> wrote:
>> I've got a customer with a supervisor that occasionally has some agents that
>> come and go. I'm begin told it's specific to this particular CSQ, and it
>> follows the queue. If they log in on another pc with a different account
>> into the queue they may have the same issue. CUCM Version is 6.1.3.3000-1.
>> Has anyone seen a similar behavior? I wouldn't think it's a firewall/acl
>> issue since it seems to come an go. Has anyone ran into anything similar
>> before?
>> Thanks in advance.
>> Nick Griffin
>> _______________________________________________
>> cisco-voip mailing list
>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
>
>
>
> --
> Cheers,
>
> Tanner Ezell
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>



-- 
Cheers,

Tanner Ezell