[cisco-voip] Removing Exchange server from Unity 4.2

[Rhodes, Geoff]

We are running Unity v4.2(1), and originally had 3 Exchange servers.  We have since consolidated one of the exchange servers into the other 2 by moving their mailboxes.  First I started getting this error message:

 

Event Type: Error

Event Source:     CiscoUnity_MALEx

Event Category:   Error

Event ID:   30007

Date:       2010/03/30

Time:       11:02:27

User:       N/A

Computer:   HELIOS

Description:

An error occurred while CsBMsgConnector tried to logon to MAPI mailbox /O=RBH/OU=CLT/cn=Recipients/cn=USbms_HELIOS on server ANUBIS. The MAPI subsystem return the following error: The information store could not be opened..

 

Temporarily, I just stopped the CsBMsgConnector service running on the Unity server since we really don’t use broadcast messages between Unity servers.  How do I tell Unity to stop looking for the old exchange server (ANUBIS) ?  I ran the Mailstore Config Wizard and it doesn’t really give me an option to remove it from the list of mailstores to look for.

 

Any help is much appreciated.

 

Thanks in advamce.

 

- geoff

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