[cisco-voip] Calls to 800-292-8253 option 1, option 1 get hangup

Jason Aarons (US) jason.aarons at us.didata.com
Thu May 6 15:57:22 EDT 2010


I have a H323/PRI that when I call this 800 number and hit option 1, option 1 I get a hangup.  Any other ideas besides bringing in telco? It works fine from my cell phone.

May  6 2010 19:44:40.492: ISDN Se0/0/1:23 Q931: TX -> SETUP pd = 8  callref = 0x1BFF
        Bearer Capability i = 0x8090A2
                Standard = CCITT
                Transfer Capability = Speech
                Transfer Mode = Circuit
                Transfer Rate = 64 kbit/s
        Channel ID i = 0xA98388
                Exclusive, Channel 8
        Progress Ind i = 0x8083 - Origination address is non-ISDN
        Display i = 'Mike Compoly'
        Calling Party Number i = 0x0081, '9046272000'
                Plan:Unknown, Type:Unknown
        Called Party Number i = 0x80, '18002948253'
                Plan:Unknown, Type:Unknown
May  6 2010 19:44:41.036: ISDN Se0/0/1:23 Q931: RX <- CALL_PROC pd = 8  callref = 0x9BFF
        Channel ID i = 0xA98388
                Exclusive, Channel 8
May  6 2010 19:44:42.424: ISDN Se0/0/1:23 Q931: RX <- ALERTING pd = 8  callref = 0x9BFF
        Progress Ind i = 0x8488 - In-band info or appropriate now available
May  6 2010 19:44:45.844: ISDN Se0/0/1:23 Q931: RX <- CONNECT pd = 8  callref = 0x9BFF
May  6 2010 19:45:38.016: ISDN Se0/0/1:23 Q931: RX <- DISCONNECT pd = 8  callref = 0x9BFF
        Cause i = 0x8090 - Normal call clearing



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