[cisco-voip] Calls to 800-292-8253 option 1, option 1 get hangup

[Chris Ward (chrward)]

You are receiving the disconnect from them. Probably not a telco issue.
You should probably bring it up to whoever owns that 800 number.

 

+Chris

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jason Aarons
(US)
Sent: Thursday, May 06, 2010 3:57 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Calls to 800-292-8253 option 1, option 1 get
hangup

 

I have a H323/PRI that when I call this 800 number and hit option 1,
option 1 I get a hangup.  Any other ideas besides bringing in telco? It
works fine from my cell phone.

 

May  6 2010 19:44:40.492: ISDN Se0/0/1:23 Q931: TX -> SETUP pd = 8
callref = 0x1BFF

        Bearer Capability i = 0x8090A2

                Standard = CCITT

                Transfer Capability = Speech

                Transfer Mode = Circuit

                Transfer Rate = 64 kbit/s

        Channel ID i = 0xA98388

                Exclusive, Channel 8

        Progress Ind i = 0x8083 - Origination address is non-ISDN

        Display i = 'Mike Compoly'

        Calling Party Number i = 0x0081, '9046272000'

                Plan:Unknown, Type:Unknown

        Called Party Number i = 0x80, '18002948253'

                Plan:Unknown, Type:Unknown

May  6 2010 19:44:41.036: ISDN Se0/0/1:23 Q931: RX <- CALL_PROC pd = 8
callref = 0x9BFF

        Channel ID i = 0xA98388

                Exclusive, Channel 8

May  6 2010 19:44:42.424: ISDN Se0/0/1:23 Q931: RX <- ALERTING pd = 8
callref = 0x9BFF

        Progress Ind i = 0x8488 - In-band info or appropriate now
available

May  6 2010 19:44:45.844: ISDN Se0/0/1:23 Q931: RX <- CONNECT pd = 8
callref = 0x9BFF

May  6 2010 19:45:38.016: ISDN Se0/0/1:23 Q931: RX <- DISCONNECT pd = 8
callref = 0x9BFF

        Cause i = 0x8090 - Normal call clearing

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