[cisco-voip] Play greeting for an unregistered phone withoutvoicemail

[Lelio Fulgenzi]

You can have another rule, just before the last rule that says, if the call is forwarded from this extension or dialed this number, or something like that, play the unregistered message. 

The rules are quite flexible. 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 


----- Original Message ----- 
From: "Brian Schultz" <bms314 at gmail.com> 
To: "Lelio Fulgenzi" <lelio at uoguelph.ca> 
Cc: "Ryan Ratliff" <rratliff at cisco.com>, cisco-voip at puck.nether.net 
Sent: Friday, May 7, 2010 11:57:09 AM GMT -05:00 US/Canada Eastern 
Subject: Re: [cisco-voip] Play greeting for an unregistered phone withoutvoicemail 


I'm going to try to test this as I think that would be the cleanest config. Right now, I have it working just using a different Voicemail profile on each of those phones with the mask of the call handler. This isn't quite as flexible as I would like in case I wanted to leave a different greeting for a voicemail versus an unregistered phone. 

Thanks everyone for the suggestions! 

Brian 


On Fri, May 7, 2010 at 10:28 AM, Lelio Fulgenzi < lelio at uoguelph.ca > wrote: 




If you take another look at it, you can add a FWD routing rule on Connection/Unity as the last rule that says something like, the phone you are trying to reach is either unplugged or does not have voice mail. This helps in those double forward cases as well. 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 





----- Original Message ----- 
From: "Ryan Ratliff" < rratliff at cisco.com > 
To: "Matthew Ballard" < mballard at otis.edu > 
Cc: cisco-voip at puck.nether.net 
Sent: Friday, May 7, 2010 9:38:16 AM GMT -05:00 US/Canada Eastern 
Subject: Re: [cisco-voip] Play greeting for an unregistered phone withoutvoicemail 

You can also use a vm box mask on the voicemail profile for the 7925s without voicemail to change the forwarding number to that of your CTI RP. 


Matthew is correct when you do a double forward like that ccm will present the original forwarding party's information to Unity. 




-Ryan 


On May 6, 2010, at 7:53 PM, Matthew Ballard wrote: 





I think the system is still seeing that the number originally called is the 7925 extension, so it is trying to send it to voicemail for that extension. 

Try setting the call forward for the 7925 to a Translation Pattern that then translates to the CTI Route Point. 

Matthew 



From: cisco-voip-bounces at puck.nether.net [mailto: cisco-voip-bounces at puck.nether.net ] On Behalf Of Brian Schultz 
Sent: Thursday, May 06, 2010 2:26 PM 
To: cisco-voip at puck.nether.net 
Subject: [cisco-voip] Play greeting for an unregistered phone withoutvoicemail 


I know this is possible, but I'm struggling to figure this out. CM 8.0(2) and UCXN 8.0(2). I swear I've done this in v7 before, but it doesn't seem to be behaving on this version 8 system. 



I have a bunch of 7925 wireless phones that do not utilize voicemail. If the phone gets shut off, I'd like to play a general greeting that says something like "The phone you have dialed is currently turned off, please call again later" and then hang up the call. I thought I could create a Call Handler with a greeting and set the Forward Unregistered Internal/External to that extension. Then create a CTI Route Point to forward all to voicemail for that Call Handler extension and a voicemail profile for that particular extension. When a call the Call Handler directly, I hear the proper greeting. However, when I forward from an unregistered phone, I hear the default Connection messaging greeting. Any idea what I'm missing? 



Thanks, 

Brian _______________________________________________ 
cisco-voip mailing list 
cisco-voip at puck.nether.net 
https://puck.nether.net/mailman/listinfo/cisco-voip 


_______________________________________________ cisco-voip mailing list cisco-voip at puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip 
_______________________________________________ 
cisco-voip mailing list 
cisco-voip at puck.nether.net 
https://puck.nether.net/mailman/listinfo/cisco-voip 


-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20100507/e669ee26/attachment.html>