[cisco-voip] Phone reset problem

[Mike King]

Ahmed,

I had something similar, where the phone would not reset.  It came down to
the fact that my PUB and SUB databases were not sync'd (or syncing).  They
should have been sync'd, but they were not.  I don't have more details on
this, since I had a VAR called in to fix it.

Mike

On Thu, May 6, 2010 at 7:49 PM, Ahmed Elnagar <ahmed_elnagar at rayacorp.com>wrote:

>  I am facing a very wired problem here…I am trying to change some
> parameters in a phone “6941 the black ugly one” and I am using CUCM 7.1(3)…I
> can change any configuration inside phone page normally without any
> problem…but I cannot reset the phone from phone page in order for the
> configuration to be applied to the phone…the browser tell me that device
> reset sent successfully but absolutely nothing happen to the phone…the only
> way that I can get my changes applied is by shutting down the switch port of
> the phone and no shut again.
>
>
>
> Any ideas? I have tried this on IE and Opera.
>
>
>
>   Best Regards;
>
>   Ahmed Elnagar
>
>   Senior Network PS Engineer
>
>
>
> [image: raya_corp_logo]IT Line of Business
>
>   RAYA Building El Motamiez District, 6th of October, Egypt
>
>
>
>   Mob: +2019-0016211
>
>   Phone: +202 3827 6000 Ext.2475
>
>   Website: www.rayacorp.com
>
>   E-mail: ahmed_elnagar at rayacorp.com
>
>  [image: ccie_voice_large.gif][image: ccvp_voice_large.gif]
>
>
>
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