[cisco-voip] Phone reset problem

[Ahmed Elnagar]

Ahhh...I think I faced a similar issue.

 

Through RTMT and CLI I checked that everything is fine and the
replication is going fine....after troubleshooting for several hours
late @ night I decided to leave it to the morning as it is not a
production site...@ morning I found everything working fine L

 

I tried to recall what I did wrong that caused this...I remembered that
I changed PUB clock as it was in advance 5 hours from local time and
also the time zone was not correct...I don't know what exactly this has
to do with the DB replication but after changing the clock on the PUB
and the SUBs synced I faced this reset problem...but I think after a
couple of hours it got solved without any intervention.

 

 

 

 Best Regards;

  Ahmed Elnagar

  Senior Network PS Engineer

  Mob: +2019-0016211

   

 

From: michael.p.king at gmail.com [mailto:michael.p.king at gmail.com] On
Behalf Of Mike King
Sent: Friday, May 07, 2010 10:43 PM
To: Ahmed Elnagar
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Phone reset problem

 

Ahmed,

 

I had something similar, where the phone would not reset.  It came down
to the fact that my PUB and SUB databases were not sync'd (or syncing).
They should have been sync'd, but they were not.  I don't have more
details on this, since I had a VAR called in to fix it.  

 

Mike

On Thu, May 6, 2010 at 7:49 PM, Ahmed Elnagar <
ahmed_elnagar at rayacorp.com> wrote:

I am facing a very wired problem here...I am trying to change some
parameters in a phone "6941 the black ugly one" and I am using CUCM
7.1(3)...I can change any configuration inside phone page normally
without any problem...but I cannot reset the phone from phone page in
order for the configuration to be applied to the phone...the browser
tell me that device reset sent successfully but absolutely nothing
happen to the phone...the only way that I can get my changes applied is
by shutting down the switch port of the phone and no shut again.

 

Any ideas? I have tried this on IE and Opera.

 

  Best Regards;

  Ahmed Elnagar

  Senior Network PS Engineer

 

 IT Line of Business

  RAYA Building El Motamiez District, 6th of October, Egypt 

 

  Mob: +2019-0016211

  Phone: +202 3827 6000 Ext.2475

  Website: www.rayacorp.com <http://www.rayacorp.com/> 

  E-mail: ahmed_elnagar at rayacorp.com <mailto:ahmed_elnagar at rayacorp.com>


 

 

 

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