[cisco-voip] Phone reset problem

[Adel Abushaev]

Similarly, especially when pub and sub are on VMware. I had to repair
cluster and resynchronize the database. It might also indicate a performance
issue on a physical box. Had seen this on CCM 7 with 7965G phones, so it's
probably not model specific.

Adel.

On Fri, May 7, 2010 at 12:43 PM, Mike King <me at mpking.com> wrote:

> Ahmed,
>
> I had something similar, where the phone would not reset.  It came down to
> the fact that my PUB and SUB databases were not sync'd (or syncing).  They
> should have been sync'd, but they were not.  I don't have more details on
> this, since I had a VAR called in to fix it.
>
> Mike
>
>   On Thu, May 6, 2010 at 7:49 PM, Ahmed Elnagar <
> ahmed_elnagar at rayacorp.com> wrote:
>
>>    I am facing a very wired problem here…I am trying to change some
>> parameters in a phone “6941 the black ugly one” and I am using CUCM 7.1(3)…I
>> can change any configuration inside phone page normally without any
>> problem…but I cannot reset the phone from phone page in order for the
>> configuration to be applied to the phone…the browser tell me that device
>> reset sent successfully but absolutely nothing happen to the phone…the only
>> way that I can get my changes applied is by shutting down the switch port of
>> the phone and no shut again.
>>
>>
>>
>> Any ideas? I have tried this on IE and Opera.
>>
>>
>>
>>   Best Regards;
>>
>>   Ahmed Elnagar
>>
>>   Senior Network PS Engineer
>>
>>
>>
>> [image: raya_corp_logo]IT Line of Business
>>
>>   RAYA Building El Motamiez District, 6th of October, Egypt
>>
>>
>>
>>   Mob: +2019-0016211
>>
>>   Phone: +202 3827 6000 Ext.2475
>>
>>   Website: www.rayacorp.com
>>
>>   E-mail: ahmed_elnagar at rayacorp.com
>>
>>  [image: ccie_voice_large.gif][image: ccvp_voice_large.gif]
>>
>>
>>
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