[cisco-voip] ATA186 to Fax machine

Ahmed Elnagar ahmed_elnagar at rayacorp.com
Fri May 14 17:29:11 EDT 2010


ATA+Fax= a lot of problems

 

Check the below:

 

http://www.cisco.com/en/US/docs/voice_ip_comm/cata/186_188/2_15_ms/engli
sh/administration/guide/sccp/sccpaapd.html 

 

also make sure on the fax machine that the ECM feature is disabled.

 

 

 Best Regards;

  Ahmed Elnagar

  Senior Network PS Engineer

  Mob: +2019-0016211

  CCIE#24697 (Voice)

   

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Marcus Smith
Sent: Friday, May 14, 2010 11:17 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] ATA186 to Fax machine

 

Hello All,

 

I am having the following issue:  My fax machine is not receiving faxes,
However, I can send faxes.  The ATA186 has the same DID number as my IP
Phone 291-2555.

 

Checked the setting on the fax machine several times, changed between
(F/T, Manual, and Fax Only) mode.  Voice mail and regular calls are no
problems.

 

Any ideas to resolve this matter.


Marcus Smith
IT Manager/Dir
City of Laurinburg
msmith at laurinburg.org

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