[cisco-voip] Remotely access call history for CME phone

[Charles Goldsmith]

Thanks Ahmed, that's a really nice tool (something that Cisco should have
implemented and given us IMHO), but seems well worth the money.

I have end users all the time opening tickets about DND button enabled and
they don't realize it, or not logged into Mobility when they think they are.

Charles

On Fri, May 14, 2010 at 4:19 PM, Ahmed Elnagar
<ahmed_elnagar at rayacorp.com>wrote:

>  Check this…I am not sure if it is working with CME or not.
>
>
>
> http://www.voipintegration.com/Software-Phone-Remote.aspx
>
>
>
>  Best Regards;
>
>   Ahmed Elnagar
>
>   Senior Network PS Engineer
>
>   Mob: +2019-0016211
>
>   CCIE#24697 (Voice)
>
>  [image: ccie_voice_large.gif][image: ccvp_voice_large.gif]
>
>
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Kevin Damisch
> *Sent:* Friday, May 14, 2010 11:29 PM
> *To:* cisco-voip at puck.nether.net
> *Subject:* [cisco-voip] Remotely access call history for CME phone
>
>
>
> We are trying to track which user called 911.  Does anyone know how to
> access the call history on a 7941 registered to CME, remotely?  We don’t
> want the user who called 911 to clear their placed call history, otherwise
> we would just call them up and tell them to look in the “Placed Calls”
> obviously.  In the web interface of the phone, I don’t see much that would
> help. The CME interface doesn’t show it under Reports and we aren’t logging
> to syslog/buffer/etc for call reporting.  I was hoping there would be some
> way to access it remotely from a web browser on the phone itself.  No debugs
> are turned on and show log doesn’t have anything that we need.
>
>
>
> Thanks,
>
> Kevin
>
>
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