[cisco-voip] CUPC click to callback

[James Buchanan]

Hello,

 

You rely upon the length that was matched then go from there. I'm not sure of the nuts and bolts, but I assume it reaches the conclusion of the number of digits quickly enough to avoid timeout issues.

 

Seven digit dial plans work out fine. Just tell the rule to recognize 7 digits, prepend 9, and go from there.

 

Thanks,

 

James Buchanan | Senior Network Engineer | South Region | Presidio Networked Solutions 
12 Cadillac Dr, Suite 130, Brentwood, TN 37027 | jbuchanan at presidio.com
D: 615-866-5729 | www.presidio.com <http://www.presidio.com> 

CCIE #25863, Voice



 

From: Mike Lydick [mailto:mike.lydick at gmail.com] 
Sent: Monday, May 17, 2010 9:15 PM
To: James Buchanan
Cc: Mac GroupStudy; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CUPC click to callback

 

James,

 

Exactly what I was looking for, thanks! I have not used the application dial rules before so did not occur to me. Can I ask how does your dialplan workouts without the ability to use wildcards (from what I can tell). Local area codes for 10 digits is easy enough but all other numbers does not seem possible without overlap. Do you depend on the priority of the rule and/or are you defining your internal DN and setting them first?

 

Additional how does 7digit dialplans work out?

 

Thanks Again!

 


Best Regards,

Mike Lydick





On Mon, May 17, 2010 at 8:16 PM, James Buchanan <jbuchanan at ctiusa.com> wrote:

Go under Call Routing. Configure Application Dial Rules. These should be configured to take whatever you are sending and to change it to match your dial plan. Then, go into SystemàService ParametersàWebDialer. Check the checkbox to use Application Dial Rules on SOAP Requests. Restart the WebDialer service. 

 

Thanks,

 

James Buchanan | Senior Network Engineer | South Region | Presidio Networked Solutions 
12 Cadillac Dr, Suite 130, Brentwood, TN 37027 | jbuchanan at presidio.com <http://bdorn@presidio.com> 
D: 615-866-5729 | www.presidio.com <http://www.presidio.com> 

CCIE #25863, Voice

 

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Mac GroupStudy
Sent: Monday, May 17, 2010 5:24 PM
To: Mike Lydick
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CUPC click to callback

 

I do not have a phone in front of me but isn't there an "Edit" softkey (maybe "Edit Dial") when you are looking at missed calls?

 

On Mon, May 17, 2010 at 5:16 PM, Mike Lydick <mike.lydick at gmail.com> wrote:

For missed calls and calling based on VM CLID, how does one edit the call to add a 9?

 


Best Regards,

Mike Lydick


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