[cisco-voip] Incorrect behavior Cisco Dialed Number Analyzer

[Dennis Heim]

If it is the dialing forest issue, then that is what I would expect to see. It has to do with router filters applied on Route Patterns. Inbound will continue to work, outbound won’t and you will want to pull your hair out because it makes no sense. What protocol is your gateway running (MGCP OR H.323)?

Dennis Heim
Network Voice Engineer
CDW  Advanced Technology Services
11711 N. Meridian Street, Suite 225
Carmel, IN  46032

317.569.4255 Office
317.569.4201 Fax
317.694.6070 Cell
dennis.heim at cdw.com<mailto:dennis.heim at cdw.com>
cdw.com/content/solutions/unified-communications/<http://www.cdw.com/content/solutions/unified-communications/>


From: Marty van de Veerdonk [mailto:marty at voiceidentity.nl]
Sent: Wednesday, May 19, 2010 6:56 AM
To: Dennis Heim
Cc: cisco-voip; Karen Cheng
Subject: Re: [cisco-voip] Incorrect behavior Cisco Dialed Number Analyzer

we see incoming calls in the q931 trace, but no outgoing call.

running CCM6.1.3


----- Oorspronkelijk bericht -----
Van: "Dennis Heim" <Dennis.Heim at cdw.com>
Aan: "Marty van de Veerdonk" <marty at voiceidentity.nl>, "Karen Cheng" <Karen.Cheng at racq.com.au>
Cc: "cisco-voip" <cisco-voip at puck.nether.net>
Verzonden: Woensdag 19 mei 2010 12:39:34
Onderwerp: RE: [cisco-voip] Incorrect behavior Cisco Dialed Number Analyzer


Turn on q.931 ISDN  trace, and see if it is even extending it to the gateway. What ver of ccm are you running? I have seen it with some ver’s where the dialing forrest gets jacked up and requires a cluster reboot.

Dennis Heim
Network Voice Engineer
CDW  Advanced Technology Services
11711 N. Meridian Street, Suite 225
Carmel, IN  46032

317.569.4255 Office
317.569.4201 Fax
317.694.6070 Cell
dennis.heim at cdw.com<mailto:dennis.heim at cdw.com>
cdw.com/content/solutions/unified-communications/<http://www.cdw.com/content/solutions/unified-communications/>


From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Marty van de Veerdonk
Sent: Wednesday, May 19, 2010 3:53 AM
To: Karen Cheng
Cc: cisco-voip
Subject: Re: [cisco-voip] Incorrect behavior Cisco Dialed Number Analyzer

No, even when I create a specific route pattern that exactly is matching the dail string I get the same error.



----- Oorspronkelijk bericht -----
Van: "Karen Cheng" <Karen.Cheng at racq.com.au>
Aan: "Marty van de Veerdonk" <marty at voiceidentity.nl>, "cisco-voip" <cisco-voip at puck.nether.net>
Verzonden: Woensdag 19 mei 2010 08:52:10
Onderwerp: RE: [cisco-voip] Incorrect behavior Cisco Dialed Number Analyzer

Do you have multiple Route Patterns that can be matched with the Urgent Priority ticked?? Or Translation Patterns?

If you have urgent priority selected and you have multiple patterns that could be matched, the first match (not the most specific) will be chosen…..




Karen Cheng
Voice Network Engineer


From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Marty van de Veerdonk
Sent: Wednesday, 19 May 2010 4:49 PM
To: cisco-voip
Subject: [cisco-voip] Incorrect behavior Cisco Dialed Number Analyzer

Hello,
we are using Cisco DNA to verify if users are able to call certain external numbers.
The result is that the correct patterns, route list, route groups, MGCP gateways and PRI are selected.

 *   Device :Type= MGCPE1PRIPort

    *   End Device Name = S0/SU3/DS1-0 at ewaw1-01dc-rtw-01.noc.medtronic.com<mailto:S0/SU3/DS1-0 at ewaw1-01dc-rtw-01.noc.medtronic.com>
However when we place a testcall the CallManager replies with "Sorry, but we are not able......" before the entire number is dailed.
This looks like a CCS/partition issue, but the DNA says that the call flow is correct.

What can be the problem?

regards, Marty



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