[cisco-voip] 7941 microphone/headset volume?

[James Buchanan]

What is the make and model of headset?

 

Thanks,

 

James Buchanan | Senior Network Engineer | South Region | Presidio
Networked Solutions 
12 Cadillac Dr, Suite 130, Brentwood, TN 37027 | jbuchanan at presidio.com
<mailto:jbuchanan at ctiusa.com> 
D: 615-866-5729 | www.presidio.com <http://www.presidio.com> 

CCIE #25863, Voice



 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Tim Reimers
Sent: Friday, May 21, 2010 12:54 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] 7941 microphone/headset volume?

 

 

Hi folks -- 

It's been asked before, but I can't find the discussion - 

I've got a Contact Center user who has a headset on, and says that his
headset is picking up so much background noise that

people on the other end are shouting so he can hear them. 

He's tried reducing the volume on his phone, but he is the only loser in
that game -- he (and others) quickly cannot hear the customer then.

Clues? 

 

Tim Reimers 
Systems Analyst II 
Information Technology Services 
City of Asheville 
70 Court Plaza 
Asheville, NC 28801 
phone - 828-259-5512 
treimers at ashevillenc.gov <mailto:timreimers at ashevillenc.gov>  

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