[cisco-voip] 7941 microphone/headset volume?

[Tim Reimers]

Hi folks --

It's been asked before, but I can't find the discussion -

I've got a Contact Center user who has a headset on, and says that his
headset is picking up so much background noise that
people on the other end are shouting so he can hear them.

He's tried reducing the volume on his phone, but he is the only loser in
that game -- he (and others) quickly cannot hear the customer then.

Clues?


Tim Reimers
Systems Analyst II
Information Technology Services
City of Asheville
70 Court Plaza
Asheville, NC 28801
phone - 828-259-5512
treimers at ashevillenc.gov <mailto:timreimers at ashevillenc.gov> 

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