[cisco-voip] Call Forwarding question

[Mac GroupStudy]

If I am understanding your question, the situation is you forward Phone A to
Phone B. On Phone A you see that it is forwarded to Phone B's extension.
However, when Phone C calls Phone A, Phone B does ring as intended but you
want to see Phone A ring as well? I don't think that is possible with
Forwarding with the Call Foward All softkey.

You might could provide "coverage" by having Phone A's CFNA forwarding
destination be the extension of Phone B. Then, when Phone C calls Phone A we
see Phone A ring (or hear a beep if we are off hook) and then it is "call
coveraged" (forwarded after the RNAR timeout) to Phone B.

Does that help any?

Mac

On Mon, May 24, 2010 at 7:18 PM, Ahmed Abd EL-Rahman <
Ahmed.Rahman at bmbgroup.com> wrote:

>  ok I realized that this option is for the called party’s phone display,
> but what is needed is that the caller to see indication on his screen that
> the call was forwarded to another extension and I remember that this should
> be the default situation but unfortunately it’s not the case no as the
> caller see nothing indicating that the call is forwarded, so any suggestion
> ?
>
>
>
>
>
> Best Regards
>
>
>
> *Ahmed Abd EL-Rahman***
>
>
>
> *From:* Ryan Ratliff [mailto:rratliff at cisco.com]
> *Sent:* Monday, May 24, 2010 11:40 PM
> *To:* Ahmed Abd EL-Rahman
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] Call Forwarding question
>
>
>
> I'm pretty sure the display info should update after the call is forwarded.
>
>
>
> The option you are talking about is for the called party's phone to display
> forwarding information.
>
>
>
> -Ryan
>
>
>
> On May 24, 2010, at 4:23 PM, Ahmed Abd EL-Rahman wrote:
>
>
>
>   Dear all,
>
>                 I have a strange situation which is when a user make a call
> forward all for his extension to another extension and someone calls his
> extension the call is forwarded normally but on the caller screen he sees
> nothing indicating that the call is forwarded to another extension (and this
> is desired), I played with all the options in the section “Forwarded Call
> Information Display on Device” but nothing changed.
>
> Can anyone suggest in this regard ?
>
>
>
>
>
>
>
> Best Regards
>
>
>
> *Ahmed Abd EL-Rahman** **I** **Senior Network Engineer*
>
> *CCVP, CCNP, CCNA, CCNA-VOICE, IPTX, UCCX, CRMCS, WLSS*
>
> <image001.jpg> <http://www.bmbgroup.com/>
>
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