[cisco-voip] SNR and caller-id - cell phone doesn't show customers number but instead the office number

[Jason Aarons (US)]

Sales people are asking if the original calling party number can show up when using Mobility (SNR).  So call comes into office, office dials out up to 4 locations passing the office's caller id to the cell phone.  Lots of telcos block what caller id can come out of your PRI (usually it's your DIDs or the main BTN), a few will pass anything, in the case of this customer their telco limits what they can pass to main number/DIDs.

So the feedback from the customer is that SNR is useless for sales people as they answer their cell phone only based upon Caller ID and now all calls from customers show the main office phone number in caller id

Is there any feedback? Seems the FCC is enacting new legislation limiting what calling party numbers can be passed out, seems a few telemarkers have been forging their calling party number to get around call blocking equipment.


https://supportforums.cisco.com/thread/2013151.pdf

This didn't work as telco is overwriting by policy.





-----------------------------------------
Disclaimer: 

This e-mail communication and any attachments may contain
confidential and privileged information and is for use by the
designated addressee(s) named above only.  If you are not the
intended addressee, you are hereby notified that you have received
this communication in error and that any use or reproduction of
this email or its contents is strictly prohibited and may be
unlawful.  If you have received this communication in error, please
notify us immediately by replying to this message and deleting it
from your computer. Thank you.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20100526/0d9bf60a/attachment.html>