[cisco-voip] VT Advantage and Polycom RMX

[Bill]

Did you try hitting open handed until it synced up?

 

  _____  

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Countryman, Edward
Sent: Wednesday, May 26, 2010 12:48 PM
To: Ryan Ratliff; Philip Walenta
Cc: cisco-voip voyp list
Subject: Re: [cisco-voip] VT Advantage and Polycom RMX

 

Progress; I've installed CUVA 2.2.1.4 and now I am receiving scrambled
video.  Almost appears like a television sync issue.  I can see colors and
lines but the images are completely indiscernible.    

 

Any other thoughts? 

 

From: Ryan Ratliff [mailto:rratliff at cisco.com] 
Sent: Wednesday, May 26, 2010 11:59 AM
To: Philip Walenta
Cc: Countryman, Edward; 'cisco-voip voyp list'
Subject: Re: [cisco-voip] VT Advantage and Polycom RMX

 

Not sure how similar the RMX is to the MPX but CSCsl48146 is something to
look out for.

 

I believe CSCsz08942 is the bug Phil is referring to, which is actually an
enhancement and should be fixed in 2.2(1) that is on cisco.com.

 

-Ryan

 

On May 26, 2010, at 1:00 PM, Philip Walenta wrote:

 

There is a bug with CUVA where it advertises support for 2CIF when it cannot
support 2CIF.  The RMX sees this and sends 2CIF video to CUVA.  I've not
checked to see if there is a fixed version of CUVA out there that corrects
this.  I know Cisco TAC has a hotfix for this issue.

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ryan Ratliff
Sent: Wednesday, May 26, 2010 11:45 AM
To: Countryman, Edward
Cc: cisco-voip voyp list
Subject: Re: [cisco-voip] VT Advantage and Polycom RMX

 

Double-right click in the CUVA windows to bring up it's diagnostic window.
If it is receiving video at all it may not be in a format that the app can
decode.

 

-Ryan

 

On May 26, 2010, at 12:09 PM, Countryman, Edward wrote:





Additional information from testing.  When dialing into the Polycom MCU
(rmx2000) video is sent from VTAdvantage and participants can see the VTA
participant, but does not receive.  The RMX says it is sending video.  I am
getting closer but feel I am missing something somewhere.  Has anyone tried
this before??

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Countryman, Edward
Sent: Tuesday, May 25, 2010 4:14 PM
To: cisco-voip voyp list
Subject: [cisco-voip] VT Advantage and Polycom RMX

 

Does anyone know or even have experience using the VT Advantage client to
access a Polycom RMX bridge unit?

 

I was able to configure a voice connection (H.323) from my call manager to
the Polycom RMX for voice access to conferences and noticed that my VT
Advantage window would launch when connected (but no video)

 

Just wondering if it's even possible

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