[cisco-voip] SNR and caller-id - cell phone doesn't showcustomers number but instead the office number

[Chris Ward (chrward)]

My understanding is that this is patriotically addressed in 8.0:

 

"RDNIS/Diversion Header

The RDNIS/diversion header for Mobile Connect enhances this Cisco
Unified Mobility feature to include the RDNIS or diversion header
information on the forked call to the mobile device. Service providers
and customers use the RDNIS for correct billing of end users who make
Cisco Unified Mobility Mobile Connect calls.

For Mobile Connect calls, the Service Providers use the RDNIS/diversion
header to authorize and allow calls to originate from the enterprise,
even if the caller ID does not belong to the enterprise Direct Inward
Dial (DID) range."

 

We added the ability to include the necessary information in diversion
header. Now whether or not that is enough to circumvent the new legal
restrictions or just enough to get the telco to allow the caller-ID
change is something else. But something to look into.

 

+Chris

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ted Nugent
Sent: Wednesday, May 26, 2010 11:53 AM
To: Jason Aarons (US)
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] SNR and caller-id - cell phone doesn't
showcustomers number but instead the office number

 

Historically we've just had the provider remove the screening table (aka
allow CPE to provide CLID) but if your hitting new legislation then I
can see SNR for MOST clients going into the toilet. Is q931 debug
showing proper CLID on the outbound leg? if so then and the provider
refuses to work with you then I agree with the sales people its totally
useless. I've been lucky enough not to have this be a problem yet on a
PRI.

 

On Wed, May 26, 2010 at 11:30 AM, Jason Aarons (US)
<jason.aarons at us.didata.com> wrote:

Sales people are asking if the original calling party number can show up
when using Mobility (SNR).  So call comes into office, office dials out
up to 4 locations passing the office's caller id to the cell phone.
Lots of telcos block what caller id can come out of your PRI (usually
it's your DIDs or the main BTN), a few will pass anything, in the case
of this customer their telco limits what they can pass to main
number/DIDs.

 

So the feedback from the customer is that SNR is useless for sales
people as they answer their cell phone only based upon Caller ID and now
all calls from customers show the main office phone number in caller id

 

Is there any feedback? Seems the FCC is enacting new legislation
limiting what calling party numbers can be passed out, seems a few
telemarkers have been forging their calling party number to get around
call blocking equipment.

 

https://supportforums.cisco.com/thread/2013151.pdf

This didn't work as telco is overwriting by policy.

 

 

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