[cisco-voip] Unity Logs that are like CDRS?

[Pat Hayes]

Not really. There is reporting data that is kept, but you can really
only get high level information from it, nothing broken out per call.
Port status monitor or traces would provide a good picture, but if
they weren't running at the time and you can't repro you are pretty
much out of luck.


On Wed, May 26, 2010 at 3:18 PM, Matthew Loraditch
<MLoraditch at heliontechnologies.com> wrote:
> These don’t exist by default do they? Trying to figure out what happened to
> a call. CDRs show it went to unity on the right call handler id but when it
> came back out it was sent to the wrong extension and I have no idea why. I
> can’t replicate the problem but the person who called is not an idiot and
> happens to own the company so I  need to get answers. : )
>
> Thanks!
>
>
>
>
>
> Matthew Loraditch, CCVP, CCNA, CCDA
> 1965 Greenspring Drive
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> Timonium, MD 21093
> support at heliontechnologies.com
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