[cisco-voip] Menu Inside Queue
Jason Loomans/MPTC
jloomans at morainepark.edu
Thu May 27 08:51:51 EDT 2010
Hi,
I want to present a menu to my caller's if they are put into queue while
trying to contact an operator. However, I do not want the the caller to
be taken out of the menu and presented to a resource while the menu is
being played to the caller. I have the menu set to not interruptible, but
after the menu prompt is played and the caller is inputting their menu
selection, they are being pulled from the menu and not allowed to finish
the menu.
Is this possible? Thanks.
Jason Loomans
Network Analyst | Moraine Park Technical College
jloomans at morainepark.edu
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