[cisco-voip] Menu Inside Queue

[Ed Leatherman]

I'm curious if the barge in setting works, please let us know your results.

I would have suggested the same as Jason Feurmann. Only play the menu
if the caller is X or further in the queue.

On Thu, May 27, 2010 at 3:11 PM, Jason Loomans/MPTC
<jloomans at morainepark.edu> wrote:
> I will test this in the morning.  Thanks.
>
> Jason Loomans
> Network Analyst | Moraine Park Technical College
> jloomans at morainepark.edu
>
>
>
> From:        Bill Talley <btalley at gmail.com>
> To:        Jason Loomans/MPTC <jloomans at morainepark.edu>
> Cc:        "cisco-voip at puck.nether.net" <cisco-voip at puck.nether.net>
> Date:        05/27/2010 08:58 AM
> Subject:        Re: [cisco-voip] Menu Inside Queue
> ________________________________
>
>
> I believe you need to set Barge In to 'no'.
>
> Sent from a mobile device with very tiny touchscreen input keys. Please
> excuse my typos.
>
> On May 27, 2010, at 7:51 AM, Jason Loomans/MPTC <jloomans at morainepark.edu>
> wrote:
>
> Hi,
> I want to present a menu to my caller's if they are put into queue while
> trying to contact an operator.  However, I do not want the the caller to be
> taken out of the menu and presented to a resource while the menu is being
> played to the caller.  I have the menu set to not interruptible, but after
> the menu prompt is played and the caller is inputting their menu selection,
> they are being pulled from the menu and not allowed to finish the menu.
>
> Is this possible?  Thanks.
>
> Jason Loomans
> Network Analyst | Moraine Park Technical College
> jloomans at morainepark.edu
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>



-- 
Ed Leatherman