[cisco-voip] RSPAN for call recording

Rab ciscovoipuser at gmail.com
Tue Nov 2 09:41:13 EDT 2010


It's Cybertech call recording using passive recording.

On 2 Nov 2010, at 12:42, "Bill" <bill at hitechconnection.net> wrote:

> What product are you using for call recording? If it is UCCX then you do not need to configure SPAN or RSPAN.
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> From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of rab boon
> Sent: Tuesday, November 02, 2010 7:33 AM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] RSPAN for call recording
> 
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> 
> I've been tasked with setting up call recording for the first time and need some assistance.
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> We have 2 access layer switches which have a seperate voice VLAN configured. How do I go about creating a SPAN to the core switch which has the Call Recording server connected to?
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> Do I create a new call recording VLAN on the core switch, trunk it to the access layer switches and create RSPAN sessions on each access layer switch?
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> Some advice on best practice would be really appreciated.
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