[cisco-voip] UCCX 8 Licensing

Tue Nov 2 16:13:09 EDT 2010

That reminds me of a place that used to re-install a "demo" version of their corporate email software every 30 days to keep things running. They did this for years. Imagine the money they saved! ;) 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 

From: "Nick Matthews" <matthnick at gmail.com> 
To: "Bill Riley" <bill at hitechconnection.net> 
Cc: "sashank" <sasanka.pathi at locuz.com>, "Ahmed Elnagar" <ahmed_elnagar at rayacorp.com>, "Matthew Loraditch" <MLoraditch at heliontechnologies.com>, "Lelio Fulgenzi" <lelio at uoguelph.ca>, "Ed Leatherman" <ealeatherman at gmail.com>, "Cisco VOIP" <cisco-voip at puck.nether.net> 
Sent: Tuesday, November 2, 2010 4:07:43 PM 
Subject: Re: [cisco-voip] UCCX 8 Licensing 

Just FYI - if you change any of the values back to the old value, it buys you another 30 days. It's a nice workaround to a fairly messy problem. 

-nick 

On Sat, Oct 30, 2010 at 1:17 PM, Bill Riley < bill at hitechconnection.net > wrote: 

But as you went to the Temp license nothing failed. So if you change something the system does not stop working while on the Temp license giving you time to get a new permanent license from TAC. 

From: cisco-voip-bounces at puck.nether.net [mailto: cisco-voip-bounces at puck.nether.net ] On Behalf Of sashank 
Sent: Saturday, October 30, 2010 7:56 AM 
To: 'Ahmed Elnagar'; 'Matthew Loraditch'; 'Lelio Fulgenzi'; 'Ed Leatherman' 

Cc: 'Cisco VOIP' 
Subject: Re: [cisco-voip] UCCX 8 Licensing 

I just changed the gateway ip and it went back to temp license. Again I had to run behind TAC. After few hours we were able to get the license. Luckily our setup was not under production at the time I made the change. Otherwise I would have been screwed up. Cisco has to find a better way of overcoming this. 

Warm Regards, 

Venkata Sasanka.pathi(-91 950 265 2290) 

Consultant | unified communications 

Locuz Enterprise Solutions Ltd. (A Subsidiary of 3i-Infotech) 

Sudha House 3, Tilak Road Abids, Hydrabad 

Andhra Pradesh - 500 001 

| Mobile: 09502652290 | Phone : +91 -040 - 66115656 | 

From: cisco-voip-bounces at puck.nether.net [mailto: cisco-voip-bounces at puck.nether.net ] On Behalf Of Ahmed Elnagar 

Sent: Saturday, October 30, 2010 3:10 AM 
To: Matthew Loraditch; Lelio Fulgenzi; Ed Leatherman 

Cc: Cisco VOIP 
Subject: Re: [cisco-voip] UCCX 8 Licensing 

You will know because your call center will have been out of service by that time L 

But what if I generated the license using the license MAC and then after a year or so I want to change any of the below parameters…will this be allowed for re-hosting?? If so then what is the reason for that change from the beginning!!!! 

Best Regards; 

Ahmed Elnagar 

Senior Network PS Engineer 

Mob: +2019-0016211 

CCIE#24697 (Voice) 

Description: ccie_voice_large.gif

From: cisco-voip-bounces at puck.nether.net [mailto: cisco-voip-bounces at puck.nether.net ] On Behalf Of Matthew Loraditch 
Sent: Friday, October 29, 2010 10:51 PM 
To: Lelio Fulgenzi; Ed Leatherman 
Cc: Cisco VOIP 
Subject: Re: [cisco-voip] UCCX 8 Licensing 

It does not; this started in 8.0, for CCM it’s only for VMinstalls, for CCX it’s for all. You do have 30 days to rehost if you aren’t aware of the change. You will also see a license warning if you login and a change you don’t know about has occurred. 

Matthew Loraditch, CCVP, CCNA, CCDA 
1965 Greenspring Drive 

Timonium, MD 21093 
support at heliontechnologies.com 
(p) (410) 252-8830 
(F) (443) 541-1593 

Visit us at www.heliontechnologies.com 
Support Issue? Email support at heliontechnologies.com for fast assistance! 

From: cisco-voip-bounces at puck.nether.net [mailto: cisco-voip-bounces at puck.nether.net ] On Behalf Of Lelio Fulgenzi 
Sent: Friday, October 29, 2010 4:21 PM 
To: Ed Leatherman 
Cc: Cisco VOIP 
Subject: Re: [cisco-voip] UCCX 8 Licensing 

...or UCCX v7 

From: "Lelio Fulgenzi" < lelio at uoguelph.ca > 
To: "Ed Leatherman" < ealeatherman at gmail.com > 
Cc: "Cisco VOIP" < cisco-voip at puck.nether.net > 
Sent: Friday, October 29, 2010 4:20:18 PM 
Subject: Re: [cisco-voip] UCCX 8 Licensing 

Please tell me CallManager v7 licensing doesn't work this way. 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 

From: "Lelio Fulgenzi" < lelio at uoguelph.ca > 
To: "Ed Leatherman" < ealeatherman at gmail.com > 
Cc: "Cisco VOIP" < cisco-voip at puck.nether.net > 
Sent: Friday, October 29, 2010 4:17:32 PM 
Subject: Re: [cisco-voip] UCCX 8 Licensing 

You have got to be kidding! 

But in this new version the license gets associated to something we call now 'License MAC', which is a 12 digit HEX value created by hashing a great deal of parameters that you configure on the server, including: Time zone, NTP Server 1 (or ‘none’), NIC speed (or ‘auto’), 

Hostname, IP Address, IP Mask, Gateway Address, Primary DNS, SMTP Server (or ‘none’), Certificate Information (Organization, Unit, Location, State, Country), etc. If there’s a change on any of these parameters, the License MAC also changes and you will need to request a re-host license to the Cisco licensing team in no more than 30 days. 

i can't change my ntp server or nic speed or SMTP server without re-hosting? this stuff changes here without us even knowing sometimes! 

Ed, don't send stuff like this on a Friday! :( 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 

From: "Ed Leatherman" < ealeatherman at gmail.com > 
To: "Cisco VOIP" < cisco-voip at puck.nether.net > 
Sent: Friday, October 29, 2010 4:05:33 PM 
Subject: [cisco-voip] UCCX 8 Licensing 

Saw this pop across a twitter feed, thought it would be worth passing around: 

https://supportforums.cisco.com/community/netpro/collaboration-voice-video/others/blog/2010/10/29/uccx-8-licensing 

-- 
Ed Leatherman 
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