[cisco-voip] UCCX 8 Licensing

Bill bill at hitechconnection.net
Tue Nov 2 16:15:28 EDT 2010


I did support for a place that restarted their Unity servers every 48 hours
because some partner upgraded them but they didn't have the correct
licenses. 

 

  _____  

From: Lelio Fulgenzi [mailto:lelio at uoguelph.ca] 
Sent: Tuesday, November 02, 2010 3:13 PM
To: Nick Matthews
Cc: sashank; Ahmed Elnagar; Matthew Loraditch; Ed Leatherman; Cisco VOIP;
Bill Riley
Subject: Re: [cisco-voip] UCCX 8 Licensing

 

That reminds me of a place that used to re-install a "demo" version of their
corporate email software every 30 days to keep things running. They did this
for years. Imagine the money they saved! ;)


---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Cooking with unix is easy. You just sed it and forget it. 
                              - LFJ (with apologies to Mr. Popeil)



  _____  

From: "Nick Matthews" <matthnick at gmail.com>
To: "Bill Riley" <bill at hitechconnection.net>
Cc: "sashank" <sasanka.pathi at locuz.com>, "Ahmed Elnagar"
<ahmed_elnagar at rayacorp.com>, "Matthew Loraditch"
<MLoraditch at heliontechnologies.com>, "Lelio Fulgenzi" <lelio at uoguelph.ca>,
"Ed Leatherman" <ealeatherman at gmail.com>, "Cisco VOIP"
<cisco-voip at puck.nether.net>
Sent: Tuesday, November 2, 2010 4:07:43 PM
Subject: Re: [cisco-voip] UCCX 8 Licensing

Just FYI - if you change any of the values back to the old value, it buys
you another 30 days.  It's a nice workaround to a fairly messy problem.

-nick

On Sat, Oct 30, 2010 at 1:17 PM, Bill Riley <bill at hitechconnection.net>
wrote:

But as you went to the Temp license nothing failed. So if you change
something the system does not stop working while on the Temp license giving
you time to get a new permanent license from TAC. 

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of sashank
Sent: Saturday, October 30, 2010 7:56 AM
To: 'Ahmed Elnagar'; 'Matthew Loraditch'; 'Lelio Fulgenzi'; 'Ed Leatherman'


Cc: 'Cisco VOIP'
Subject: Re: [cisco-voip] UCCX 8 Licensing

 

I just changed the gateway ip and it went back to temp license. Again I had
to run behind TAC. After few hours we were able to get the license. Luckily
our setup was not under production at the time I made the change. Otherwise
I would have been screwed up. Cisco has to find a better way of overcoming
this.

 

Warm Regards,

Venkata Sasanka.pathi(-91 950 265 2290)

Consultant | unified communications

Locuz Enterprise Solutions Ltd. (A Subsidiary of 3i-Infotech)

Sudha House 3, Tilak Road Abids, Hydrabad 

Andhra Pradesh - 500 001

| Mobile: 09502652290 | Phone : +91 -040 - 66115656 | 

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ahmed Elnagar


Sent: Saturday, October 30, 2010 3:10 AM

To: Matthew Loraditch; Lelio Fulgenzi; Ed Leatherman


Cc: Cisco VOIP
Subject: Re: [cisco-voip] UCCX 8 Licensing

 

You will know because your call center will have been out of service by that
time :-(

But what if I generated the license using the license MAC and then after a
year or so I want to change any of the below parameters.will this be allowed
for re-hosting?? If so then what is the reason for that change from the
beginning!!!!

 

 Best Regards;

  Ahmed Elnagar

  Senior Network PS Engineer

  Mob: +2019-0016211

  CCIE#24697 (Voice)

 Description: ccie_voice_large.gif

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Matthew Loraditch
Sent: Friday, October 29, 2010 10:51 PM
To: Lelio Fulgenzi; Ed Leatherman
Cc: Cisco VOIP
Subject: Re: [cisco-voip] UCCX 8 Licensing

 

It does not; this started in 8.0, for CCM it's only for VMinstalls, for CCX
it's for all.  You do have 30 days to rehost if you aren't aware of the
change. You will also see a license warning if you login and a change you
don't know about has occurred.

 

 

 

Matthew Loraditch, CCVP, CCNA, CCDA
1965 Greenspring Drive

Timonium, MD 21093 
 <mailto:support at heliontechnologies.com> support at heliontechnologies.com
(p) (410) 252-8830
(F) (443) 541-1593

Visit us at  <http://www.heliontechnologies.com/> www.heliontechnologies.com

Support Issue? Email  <mailto:support at heliontechnologies.com>
support at heliontechnologies.com for fast assistance!

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lelio Fulgenzi
Sent: Friday, October 29, 2010 4:21 PM
To: Ed Leatherman
Cc: Cisco VOIP
Subject: Re: [cisco-voip] UCCX 8 Licensing

 

...or UCCX v7

  _____  

From: "Lelio Fulgenzi" <lelio at uoguelph.ca>
To: "Ed Leatherman" <ealeatherman at gmail.com>
Cc: "Cisco VOIP" <cisco-voip at puck.nether.net>
Sent: Friday, October 29, 2010 4:20:18 PM
Subject: Re: [cisco-voip] UCCX 8 Licensing

Please tell me CallManager v7 licensing doesn't work this way.


---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Cooking with unix is easy. You just sed it and forget it. 
                              - LFJ (with apologies to Mr. Popeil)

  _____  

From: "Lelio Fulgenzi" <lelio at uoguelph.ca>
To: "Ed Leatherman" <ealeatherman at gmail.com>
Cc: "Cisco VOIP" <cisco-voip at puck.nether.net>
Sent: Friday, October 29, 2010 4:17:32 PM
Subject: Re: [cisco-voip] UCCX 8 Licensing

You have got to be kidding!

  _____  

But in this new version the  license gets associated to something we call
now 'License MAC', which  is a 12 digit HEX value created by hashing a great
deal of parameters  that you configure on the server, including: Time zone,
NTP Server 1 (or 'none'), NIC speed (or 'auto'), 

Hostname,  IP Address, IP Mask, Gateway Address, Primary DNS, SMTP Server
(or  'none'), Certificate Information (Organization, Unit, Location, State,
Country), etc. If there's a change on any of these parameters, the  License
MAC also changes and you will need to request a re-host license  to the
Cisco licensing team in no more than 30 days.

  _____  


i can't change my ntp server or nic speed or SMTP server without re-hosting?
this stuff changes here without us even knowing sometimes!

Ed, don't send stuff like this on a Friday! :(

---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Cooking with unix is easy. You just sed it and forget it. 
                              - LFJ (with apologies to Mr. Popeil)

  _____  

From: "Ed Leatherman" <ealeatherman at gmail.com>
To: "Cisco VOIP" <cisco-voip at puck.nether.net>
Sent: Friday, October 29, 2010 4:05:33 PM
Subject: [cisco-voip] UCCX 8 Licensing

Saw this pop across a twitter feed, thought it would be worth passing
around:

https://supportforums.cisco.com/community/netpro/collaboration-voice-video/o
thers/blog/2010/10/29/uccx-8-licensing



-- 
Ed Leatherman
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