[cisco-voip] 2 rows DB query for UCCX

[Anthony Holloway]

1. I have an idea about this, but not sure if it's available in 7.0(1) (you
are on 7.0(1) correct? which SR?).
2. You cannot get the number of rows returned from the DB Read Step.  Under
the success branch, create a loop, using a label and a goto step, that
executes the DB Get step until it lands in the No Data branch.  Keep track
of your loop count to know how many records were returned.

Anthony

On Thu, Nov 11, 2010 at 12:16 AM, shary shary <shaary1 at hotmail.com> wrote:

>  hi folks,
> I have 2 queries regardin the UCCX 7.0.2.
>
> 1- My customer wants to catch the Call Release Event performed by the Agent
> on CAD and put it into any report. So i want to ask how would i catch this
> event and put it in customize report.
>
> 2- During DB fetching i got 2 rows against the one field and my ask is to
> chcek if DB is returing 2 rows against one field then it should ask for some
> more information otherwise go directly to agent. How can i check this option
> in a "Success option" of DB Read Node.
>
>
>
> Regards,
> Sheeraz Saeed lodhi.
>
>
>
>
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