[cisco-voip] 2 rows DB query for UCCX

[shary shary]

hi folks,
I have 2 queries regardin the UCCX 7.0.2. 
 
1- My customer wants to catch the Call Release Event performed by the Agent on CAD and put it into any report. So i want to ask how would i catch this event and put it in customize report.
 
2- During DB fetching i got 2 rows against the one field and my ask is to chcek if DB is returing 2 rows against one field then it should ask for some more information otherwise go directly to agent. How can i check this option in a "Success option" of DB Read Node.
 
 

Regards,
Sheeraz Saeed lodhi.


 		 	   		  
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