[cisco-voip] Two digit menu options in Cisco Unity Connection 7

Mike King me at mpking.com
Wed Nov 17 12:11:49 EST 2010


Is it possible to have two digit menu selections in Cisco Unity Connection 7?

IE,  Press 11 for X
      Press 39 for Y


The request was to provide an emergency calling directory.  Dial this
one number, and then select the phone number we need from the menu of
about 20-30 choices.

I also have UCCX availible, but I've never programmed ANY thing in it
other than add agents to the existing queues.

The only thought I have off the top of my head is chaining menu's together.


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