[cisco-voip] Home cable telephony or VoIP vs our IP telephony

[Nick Matthews]

If it's intermittent, make sure you're not running an IOS that has
CSCso87127.

-nick

On Wed, Nov 17, 2010 at 2:48 PM, Sandy Lee <Sandy.Lee at dti.ulaval.ca> wrote:

>  PRI trunks.
>
>
>
>
>
> *From:* Dennis Heim [mailto:Dennis.Heim at cdw.com]
> *Sent:* Wednesday, November 17, 2010 11:17 AM
> *To:* Sandy Lee; cisco-voip at puck.nether.net
> *Subject:* RE: Home cable telephony or VoIP vs our IP telephony
>
>
>
> What are your inbound trunks like? SIP, PRI, T1-CAS
>
>
>
> Dennis Heim
> Network Voice Engineer
> CDW  Advanced Technology Services
> 11711 N. Meridian Street, Suite 225
> Carmel, IN  46032
>
> 317.569.4255 Office/Home Office
> 317.569.4201 Fax
> 317.694.6070 Cell
>
> dennis.heim at cdw.com
> cdw.com/content/solutions/unified-communications/<http://www.cdw.com/content/solutions/unified-communications/>
>
>
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Sandy Lee
> *Sent:* Wednesday, November 17, 2010 10:44 AM
> *To:* cisco-voip at puck.nether.net
> *Subject:* [cisco-voip] Home cable telephony or VoIP vs our IP telephony
>
>
>
> Hi everyone,
>
>
>
> We’ve been having problems reported that people calling from home, where
> they have VoIP telephony or cable telephony, and when they dial our number
> and enter digits to reach an extension, the digits aren’t recognized
> correctly from our Auto-Attendant (UCCX 7.0(1)). They get another extension
> and they have to try again. Sometimes it’s ok, but it’s annoying enough for
> them that they call support to complain. Is it on our side that we need to
> adjust something? Has anyone had any similar issues yet?
>
>
>
> Thanks and regards.
>
>
>
> Sandy.
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
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