[cisco-voip] UCCX 8 Licensing

Erick B. erickbee at gmail.com
Thu Nov 18 11:24:41 EST 2010


So does anyone know of a cisco doc listing all the parameters used to
generate the License MAC?

We applied UCCX 8.02 SU1 to our UCCX 8.02 server and the License MAC changed
and we didn't change any of the values in the documents I've seen so far for
items used to determine the license MAC.

Waiting for new license....


On Wed, Nov 10, 2010 at 9:14 AM, Andrew Gable <agable at jamestownbpu.com>wrote:

>  Same thing over here replaced a Secondary DNS server and dealing with
> Cisco Licensing is like a having a root canal whilst Dr Mengele performs a
> colonoscopy.
>
>
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Eric Butcher
> *Sent:* Friday, November 05, 2010 9:07 AM
> *To:* Ahmed Elnagar; Bill; Nick Matthews
> *Cc:* Cisco VOIP
> *Subject:* Re: [cisco-voip] UCCX 8 Licensing
>
>
>
> While I agree it’s a bad idea to tie the mac to timezone and especially bad
> to tie it to a thing like NTP server, you can set the timezone per call flow
> / script instead of worrying about the server’s timezone.  I had a client
> who decommissioned their primary DNS and NTP server and had to have the
> license rehosted.
>
>
>
> * *
>
> *Eric Butcher*
>
> *Cisco Unified Communications Engineer**
> **CDW* Professional Services
>
> 11711 N Meridian, Ste 225
>
> Carmel, IN  46032
> ( 317.569.4282 - IP Phone
> ( 765.744.1458 - Mobile
> * eric.butcher at cdw.com
>
> http://www.cdw.com/
>
>
>
>
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Ahmed Elnagar
> *Sent:* Thursday, November 04, 2010 9:46 PM
> *To:* Bill; Nick Matthews
> *Cc:* Cisco VOIP
> *Subject:* Re: [cisco-voip] UCCX 8 Licensing
>
>
>
> But that will create a problem in the time zone parameter.
>
> As Cisco never get it right for DST changes for each country…sometimes I
> have to implement a workaround by changing the time zone to whatever in
> order to reflect the correct clock on the system…this means if I did so
> every time I will have to open a case to rehost the license! I think it was
> a bad idea to add the time zone to the list.
>
>
>
>  Best Regards;
>
>   Ahmed Elnagar
>
>   Senior Network PS Engineer
>
>   Mob: +2019-0016211
>
>   CCIE#24697 (Voice)
>
>  [image: Description: ccie_voice_large.gif]
>
>
>
> *From:* Bill [mailto:bill at hitechconnection.net]
> *Sent:* Tuesday, November 02, 2010 10:11 PM
> *To:* 'Nick Matthews'
> *Cc:* 'sashank'; Ahmed Elnagar; 'Matthew Loraditch'; 'Lelio Fulgenzi'; 'Ed
> Leatherman'; 'Cisco VOIP'
> *Subject:* RE: [cisco-voip] UCCX 8 Licensing
>
>
>
> This isn’t that big of a deal. Is your environment that unstable that you
> are constantly making changes to your configuration? Also it’s not that hard
> to get licenses moved around.
>
>
>  ------------------------------
>
> *From:* matthn at gmail.com [mailto:matthn at gmail.com] *On Behalf Of *Nick
> Matthews
> *Sent:* Tuesday, November 02, 2010 3:08 PM
> *To:* Bill Riley
> *Cc:* sashank; Ahmed Elnagar; Matthew Loraditch; Lelio Fulgenzi; Ed
> Leatherman; Cisco VOIP
> *Subject:* Re: [cisco-voip] UCCX 8 Licensing
>
>
>
> Just FYI - if you change any of the values back to the old value, it buys
> you another 30 days.  It's a nice workaround to a fairly messy problem.
>
> -nick
>
> On Sat, Oct 30, 2010 at 1:17 PM, Bill Riley <bill at hitechconnection.net>
> wrote:
>
> But as you went to the Temp license nothing failed. So if you change
> something the system does not stop working while on the Temp license giving
> you time to get a new permanent license from TAC.
>
>
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *sashank
> *Sent:* Saturday, October 30, 2010 7:56 AM
> *To:* 'Ahmed Elnagar'; 'Matthew Loraditch'; 'Lelio Fulgenzi'; 'Ed
> Leatherman'
>
>
> *Cc:* 'Cisco VOIP'
> *Subject:* Re: [cisco-voip] UCCX 8 Licensing
>
>
>
> I just changed the gateway ip and it went back to temp license. Again I had
> to run behind TAC. After few hours we were able to get the license. Luckily
> our setup was not under production at the time I made the change. Otherwise
> I would have been screwed up. Cisco has to find a better way of overcoming
> this.
>
>
>
> Warm Regards,
>
> *Venkata Sasanka.pathi(-91 950 265 2290)*
>
> *Consultant | unified communications*
>
> *Locuz Enterprise Solutions Ltd. (A Subsidiary of 3i-Infotech)*
>
> *Sudha House 3, Tilak Road Abids, Hydrabad *
>
> *Andhra Pradesh - 500 001*
>
> *| Mobile: 09502652290 | Phone : +91 -040 - 66115656 | *
>
>
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Ahmed Elnagar
>
>
> *Sent:* Saturday, October 30, 2010 3:10 AM
>
> *To:* Matthew Loraditch; Lelio Fulgenzi; Ed Leatherman
>
>
> *Cc:* Cisco VOIP
> *Subject:* Re: [cisco-voip] UCCX 8 Licensing
>
>
>
> You will know because your call center will have been out of service by
> that time L
>
> But what if I generated the license using the license MAC and then after a
> year or so I want to change any of the below parameters…will this be allowed
> for re-hosting?? If so then what is the reason for that change from the
> beginning!!!!
>
>
>
>  Best Regards;
>
>   Ahmed Elnagar
>
>   Senior Network PS Engineer
>
>   Mob: +2019-0016211
>
>   CCIE#24697 (Voice)
>
>  [image: Description: ccie_voice_large.gif]
>
>
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Matthew Loraditch
> *Sent:* Friday, October 29, 2010 10:51 PM
> *To:* Lelio Fulgenzi; Ed Leatherman
> *Cc:* Cisco VOIP
> *Subject:* Re: [cisco-voip] UCCX 8 Licensing
>
>
>
> It does not; this started in 8.0, for CCM it’s only for VMinstalls, for CCX
> it’s for all.  You do have 30 days to rehost if you aren’t aware of the
> change. You will also see a license warning if you login and a change you
> don’t know about has occurred.
>
>
>
>
>
>
>
> *Matthew Loraditch, CCVP, CCNA, CCDA*
> 1965 Greenspring Drive
>
> Timonium, MD 21093
> support at heliontechnologies.com
> (p) (410) 252-8830
> (F) (443) 541-1593
>
> Visit us at www.heliontechnologies.com
> Support Issue? Email support at heliontechnologies.com for fast assistance!
>
>
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Lelio Fulgenzi
> *Sent:* Friday, October 29, 2010 4:21 PM
> *To:* Ed Leatherman
> *Cc:* Cisco VOIP
> *Subject:* Re: [cisco-voip] UCCX 8 Licensing
>
>
>
> ...or UCCX v7
>  ------------------------------
>
> *From: *"Lelio Fulgenzi" <lelio at uoguelph.ca>
> *To: *"Ed Leatherman" <ealeatherman at gmail.com>
> *Cc: *"Cisco VOIP" <cisco-voip at puck.nether.net>
> *Sent: *Friday, October 29, 2010 4:20:18 PM
> *Subject: *Re: [cisco-voip] UCCX 8 Licensing
>
> Please tell me CallManager v7 licensing doesn't work this way.
>
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> Cooking with unix is easy. You just sed it and forget it.
>                               - LFJ (with apologies to Mr. Popeil)
>  ------------------------------
>
> *From: *"Lelio Fulgenzi" <lelio at uoguelph.ca>
> *To: *"Ed Leatherman" <ealeatherman at gmail.com>
> *Cc: *"Cisco VOIP" <cisco-voip at puck.nether.net>
> *Sent: *Friday, October 29, 2010 4:17:32 PM
> *Subject: *Re: [cisco-voip] UCCX 8 Licensing
>
> You have got to be kidding!
>  ------------------------------
>
> But in this new version the  license gets associated to something we call
> now 'License MAC', which  is a 12 digit HEX value created by hashing a great
> deal of parameters  that you configure on the server, including: Time zone,
> NTP Server 1 (or ‘none’), NIC speed (or ‘auto’),
>
> Hostname,  IP Address, IP Mask, Gateway Address, Primary DNS, SMTP Server
> (or  ‘none’), Certificate Information (Organization, Unit, Location, State,
> Country), etc. If there’s a change on any of these parameters, the  License
> MAC also changes and you will need to request a re-host license  to the
> Cisco licensing team in no more than 30 days.
>  ------------------------------
>
>
> i can't change my ntp server or nic speed or SMTP server without
> re-hosting? this stuff changes here without us even knowing sometimes!
>
> Ed, don't send stuff like this on a Friday! :(
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> Cooking with unix is easy. You just sed it and forget it.
>                               - LFJ (with apologies to Mr. Popeil)
>  ------------------------------
>
> *From: *"Ed Leatherman" <ealeatherman at gmail.com>
> *To: *"Cisco VOIP" <cisco-voip at puck.nether.net>
> *Sent: *Friday, October 29, 2010 4:05:33 PM
> *Subject: *[cisco-voip] UCCX 8 Licensing
>
> Saw this pop across a twitter feed, thought it would be worth passing
> around:
>
>
> https://supportforums.cisco.com/community/netpro/collaboration-voice-video/others/blog/2010/10/29/uccx-8-licensing
>
>
>
> --
> Ed Leatherman
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