[cisco-voip] UCCX 8 Licensing

Wed Nov 10 10:14:47 EST 2010

Same thing over here replaced a Secondary DNS server and dealing with
Cisco Licensing is like a having a root canal whilst Dr Mengele performs
a colonoscopy.

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Eric Butcher
Sent: Friday, November 05, 2010 9:07 AM
To: Ahmed Elnagar; Bill; Nick Matthews
Cc: Cisco VOIP
Subject: Re: [cisco-voip] UCCX 8 Licensing

While I agree it's a bad idea to tie the mac to timezone and especially
bad to tie it to a thing like NTP server, you can set the timezone per
call flow / script instead of worrying about the server's timezone.  I
had a client who decommissioned their primary DNS and NTP server and had
to have the license rehosted.

Eric Butcher

Cisco Unified Communications Engineer
CDW Professional Services

11711 N Meridian, Ste 225

Carmel, IN  46032
( 317.569.4282 - IP Phone
( 765.744.1458 - Mobile
* eric.butcher at cdw.com

http://www.cdw.com/

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ahmed Elnagar
Sent: Thursday, November 04, 2010 9:46 PM
To: Bill; Nick Matthews
Cc: Cisco VOIP
Subject: Re: [cisco-voip] UCCX 8 Licensing

But that will create a problem in the time zone parameter.

As Cisco never get it right for DST changes for each country...sometimes
I have to implement a workaround by changing the time zone to whatever
in order to reflect the correct clock on the system...this means if I
did so every time I will have to open a case to rehost the license! I
think it was a bad idea to add the time zone to the list.

 Best Regards;

  Ahmed Elnagar

  Senior Network PS Engineer

  Mob: +2019-0016211

  CCIE#24697 (Voice)

From: Bill [mailto:bill at hitechconnection.net] 
Sent: Tuesday, November 02, 2010 10:11 PM
To: 'Nick Matthews'
Cc: 'sashank'; Ahmed Elnagar; 'Matthew Loraditch'; 'Lelio Fulgenzi'; 'Ed
Leatherman'; 'Cisco VOIP'
Subject: RE: [cisco-voip] UCCX 8 Licensing

This isn't that big of a deal. Is your environment that unstable that
you are constantly making changes to your configuration? Also it's not
that hard to get licenses moved around. 

________________________________

From: matthn at gmail.com [mailto:matthn at gmail.com] On Behalf Of Nick
Matthews
Sent: Tuesday, November 02, 2010 3:08 PM
To: Bill Riley
Cc: sashank; Ahmed Elnagar; Matthew Loraditch; Lelio Fulgenzi; Ed
Leatherman; Cisco VOIP
Subject: Re: [cisco-voip] UCCX 8 Licensing

Just FYI - if you change any of the values back to the old value, it
buys you another 30 days.  It's a nice workaround to a fairly messy
problem.

-nick

On Sat, Oct 30, 2010 at 1:17 PM, Bill Riley <bill at hitechconnection.net>
wrote:

But as you went to the Temp license nothing failed. So if you change
something the system does not stop working while on the Temp license
giving you time to get a new permanent license from TAC. 

From: cisco-voip-bounces at puck.nether.net [mailto:
cisco-voip-bounces at puck.nether.net] On Behalf Of sashank
Sent: Saturday, October 30, 2010 7:56 AM
To: 'Ahmed Elnagar'; 'Matthew Loraditch'; 'Lelio Fulgenzi'; 'Ed
Leatherman'

Cc: 'Cisco VOIP'
Subject: Re: [cisco-voip] UCCX 8 Licensing

I just changed the gateway ip and it went back to temp license. Again I
had to run behind TAC. After few hours we were able to get the license.
Luckily our setup was not under production at the time I made the
change. Otherwise I would have been screwed up. Cisco has to find a
better way of overcoming this.

Warm Regards,

Venkata Sasanka.pathi(-91 950 265 2290)

Consultant | unified communications

Locuz Enterprise Solutions Ltd. (A Subsidiary of 3i-Infotech)

Sudha House 3, Tilak Road Abids, Hydrabad 

Andhra Pradesh - 500 001

| Mobile: 09502652290 | Phone : +91 -040 - 66115656 | 

From: cisco-voip-bounces at puck.nether.net [mailto:
cisco-voip-bounces at puck.nether.net] On Behalf Of Ahmed Elnagar

Sent: Saturday, October 30, 2010 3:10 AM

To: Matthew Loraditch; Lelio Fulgenzi; Ed Leatherman

Cc: Cisco VOIP
Subject: Re: [cisco-voip] UCCX 8 Licensing

You will know because your call center will have been out of service by
that time L

But what if I generated the license using the license MAC and then after
a year or so I want to change any of the below parameters...will this be
allowed for re-hosting?? If so then what is the reason for that change
from the beginning!!!!

 Best Regards;

  Ahmed Elnagar

  Senior Network PS Engineer

  Mob: +2019-0016211

  CCIE#24697 (Voice)

From: cisco-voip-bounces at puck.nether.net [mailto:
cisco-voip-bounces at puck.nether.net] On Behalf Of Matthew Loraditch
Sent: Friday, October 29, 2010 10:51 PM
To: Lelio Fulgenzi; Ed Leatherman
Cc: Cisco VOIP
Subject: Re: [cisco-voip] UCCX 8 Licensing

It does not; this started in 8.0, for CCM it's only for VMinstalls, for
CCX it's for all.  You do have 30 days to rehost if you aren't aware of
the change. You will also see a license warning if you login and a
change you don't know about has occurred.

Matthew Loraditch, CCVP, CCNA, CCDA
1965 Greenspring Drive

Timonium, MD 21093 
support at heliontechnologies.com <mailto:support at heliontechnologies.com> 
(p) (410) 252-8830
(F) (443) 541-1593

Visit us at www.heliontechnologies.com
<http://www.heliontechnologies.com/>  
Support Issue? Email support at heliontechnologies.com
<mailto:support at heliontechnologies.com>  for fast assistance!

From: cisco-voip-bounces at puck.nether.net [mailto:
cisco-voip-bounces at puck.nether.net] On Behalf Of Lelio Fulgenzi
Sent: Friday, October 29, 2010 4:21 PM
To: Ed Leatherman
Cc: Cisco VOIP
Subject: Re: [cisco-voip] UCCX 8 Licensing

...or UCCX v7

________________________________

From: "Lelio Fulgenzi" <lelio at uoguelph.ca>
To: "Ed Leatherman" <ealeatherman at gmail.com>
Cc: "Cisco VOIP" <cisco-voip at puck.nether.net>
Sent: Friday, October 29, 2010 4:20:18 PM
Subject: Re: [cisco-voip] UCCX 8 Licensing

Please tell me CallManager v7 licensing doesn't work this way.

---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Cooking with unix is easy. You just sed it and forget it. 
                              - LFJ (with apologies to Mr. Popeil)

________________________________

From: "Lelio Fulgenzi" <lelio at uoguelph.ca>
To: "Ed Leatherman" <ealeatherman at gmail.com>
Cc: "Cisco VOIP" <cisco-voip at puck.nether.net>
Sent: Friday, October 29, 2010 4:17:32 PM
Subject: Re: [cisco-voip] UCCX 8 Licensing

You have got to be kidding!

________________________________

But in this new version the  license gets associated to something we
call now 'License MAC', which  is a 12 digit HEX value created by
hashing a great deal of parameters  that you configure on the server,
including: Time zone, NTP Server 1 (or 'none'), NIC speed (or 'auto'), 

Hostname,  IP Address, IP Mask, Gateway Address, Primary DNS, SMTP
Server (or  'none'), Certificate Information (Organization, Unit,
Location, State,  Country), etc. If there's a change on any of these
parameters, the  License MAC also changes and you will need to request a
re-host license  to the Cisco licensing team in no more than 30 days.

________________________________

i can't change my ntp server or nic speed or SMTP server without
re-hosting? this stuff changes here without us even knowing sometimes!

Ed, don't send stuff like this on a Friday! :(

---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Cooking with unix is easy. You just sed it and forget it. 
                              - LFJ (with apologies to Mr. Popeil)

________________________________

From: "Ed Leatherman" <ealeatherman at gmail.com>
To: "Cisco VOIP" <cisco-voip at puck.nether.net>
Sent: Friday, October 29, 2010 4:05:33 PM
Subject: [cisco-voip] UCCX 8 Licensing

Saw this pop across a twitter feed, thought it would be worth passing
around:

https://supportforums.cisco.com/community/netpro/collaboration-voice-vid
eo/others/blog/2010/10/29/uccx-8-licensing

-- 
Ed Leatherman
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