[cisco-voip] UCCX 8 Licensing
Ryan Ratliff
rratliff at cisco.com
Fri Nov 5 14:25:03 EDT 2010
And again you can easily set the timezone for endpoints separately from the server's OS timezone. Only the latter impacts the licensing mac.
-Ryan
On Nov 5, 2010, at 9:49 AM, Ahmed Elnagar wrote:
I am not talking UCCX only…almost all UC products are going that way L
Best Regards;
Ahmed Elnagar
Senior Network PS Engineer
Mob: +2019-0016211
CCIE#24697 (Voice)
<image001.jpg>
From: Eric Butcher [mailto:Eric.Butcher at cdw.com]
Sent: Friday, November 05, 2010 3:07 PM
To: Ahmed Elnagar; Bill; Nick Matthews
Cc: Cisco VOIP
Subject: RE: [cisco-voip] UCCX 8 Licensing
While I agree it’s a bad idea to tie the mac to timezone and especially bad to tie it to a thing like NTP server, you can set the timezone per call flow / script instead of worrying about the server’s timezone. I had a client who decommissioned their primary DNS and NTP server and had to have the license rehosted.
Eric Butcher
Cisco Unified Communications Engineer
CDW Professional Services
11711 N Meridian, Ste 225
Carmel, IN 46032
( 317.569.4282 - IP Phone
( 765.744.1458 - Mobile
* eric.butcher at cdw.com
http://www.cdw.com/
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ahmed Elnagar
Sent: Thursday, November 04, 2010 9:46 PM
To: Bill; Nick Matthews
Cc: Cisco VOIP
Subject: Re: [cisco-voip] UCCX 8 Licensing
But that will create a problem in the time zone parameter.
As Cisco never get it right for DST changes for each country…sometimes I have to implement a workaround by changing the time zone to whatever in order to reflect the correct clock on the system…this means if I did so every time I will have to open a case to rehost the license! I think it was a bad idea to add the time zone to the list.
Best Regards;
Ahmed Elnagar
Senior Network PS Engineer
Mob: +2019-0016211
CCIE#24697 (Voice)
<image001.jpg>
From: Bill [mailto:bill at hitechconnection.net]
Sent: Tuesday, November 02, 2010 10:11 PM
To: 'Nick Matthews'
Cc: 'sashank'; Ahmed Elnagar; 'Matthew Loraditch'; 'Lelio Fulgenzi'; 'Ed Leatherman'; 'Cisco VOIP'
Subject: RE: [cisco-voip] UCCX 8 Licensing
This isn’t that big of a deal. Is your environment that unstable that you are constantly making changes to your configuration? Also it’s not that hard to get licenses moved around.
From: matthn at gmail.com [mailto:matthn at gmail.com] On Behalf Of Nick Matthews
Sent: Tuesday, November 02, 2010 3:08 PM
To: Bill Riley
Cc: sashank; Ahmed Elnagar; Matthew Loraditch; Lelio Fulgenzi; Ed Leatherman; Cisco VOIP
Subject: Re: [cisco-voip] UCCX 8 Licensing
Just FYI - if you change any of the values back to the old value, it buys you another 30 days. It's a nice workaround to a fairly messy problem.
-nick
On Sat, Oct 30, 2010 at 1:17 PM, Bill Riley <bill at hitechconnection.net> wrote:
But as you went to the Temp license nothing failed. So if you change something the system does not stop working while on the Temp license giving you time to get a new permanent license from TAC.
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of sashank
Sent: Saturday, October 30, 2010 7:56 AM
To: 'Ahmed Elnagar'; 'Matthew Loraditch'; 'Lelio Fulgenzi'; 'Ed Leatherman'
Cc: 'Cisco VOIP'
Subject: Re: [cisco-voip] UCCX 8 Licensing
I just changed the gateway ip and it went back to temp license. Again I had to run behind TAC. After few hours we were able to get the license. Luckily our setup was not under production at the time I made the change. Otherwise I would have been screwed up. Cisco has to find a better way of overcoming this.
Warm Regards,
Venkata Sasanka.pathi(-91 950 265 2290)
Consultant | unified communications
Locuz Enterprise Solutions Ltd. (A Subsidiary of 3i-Infotech)
Sudha House 3, Tilak Road Abids, Hydrabad
Andhra Pradesh - 500 001
| Mobile: 09502652290 | Phone : +91 -040 - 66115656 |
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ahmed Elnagar
Sent: Saturday, October 30, 2010 3:10 AM
To: Matthew Loraditch; Lelio Fulgenzi; Ed Leatherman
Cc: Cisco VOIP
Subject: Re: [cisco-voip] UCCX 8 Licensing
You will know because your call center will have been out of service by that time L
But what if I generated the license using the license MAC and then after a year or so I want to change any of the below parameters…will this be allowed for re-hosting?? If so then what is the reason for that change from the beginning!!!!
Best Regards;
Ahmed Elnagar
Senior Network PS Engineer
Mob: +2019-0016211
CCIE#24697 (Voice)
<image001.jpg>
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Matthew Loraditch
Sent: Friday, October 29, 2010 10:51 PM
To: Lelio Fulgenzi; Ed Leatherman
Cc: Cisco VOIP
Subject: Re: [cisco-voip] UCCX 8 Licensing
It does not; this started in 8.0, for CCM it’s only for VMinstalls, for CCX it’s for all. You do have 30 days to rehost if you aren’t aware of the change. You will also see a license warning if you login and a change you don’t know about has occurred.
Matthew Loraditch, CCVP, CCNA, CCDA
1965 Greenspring Drive
Timonium, MD 21093
support at heliontechnologies.com
(p) (410) 252-8830
(F) (443) 541-1593
Visit us at www.heliontechnologies.com
Support Issue? Email support at heliontechnologies.com for fast assistance!
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lelio Fulgenzi
Sent: Friday, October 29, 2010 4:21 PM
To: Ed Leatherman
Cc: Cisco VOIP
Subject: Re: [cisco-voip] UCCX 8 Licensing
...or UCCX v7
From: "Lelio Fulgenzi" <lelio at uoguelph.ca>
To: "Ed Leatherman" <ealeatherman at gmail.com>
Cc: "Cisco VOIP" <cisco-voip at puck.nether.net>
Sent: Friday, October 29, 2010 4:20:18 PM
Subject: Re: [cisco-voip] UCCX 8 Licensing
Please tell me CallManager v7 licensing doesn't work this way.
---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Cooking with unix is easy. You just sed it and forget it.
- LFJ (with apologies to Mr. Popeil)
From: "Lelio Fulgenzi" <lelio at uoguelph.ca>
To: "Ed Leatherman" <ealeatherman at gmail.com>
Cc: "Cisco VOIP" <cisco-voip at puck.nether.net>
Sent: Friday, October 29, 2010 4:17:32 PM
Subject: Re: [cisco-voip] UCCX 8 Licensing
You have got to be kidding!
But in this new version the license gets associated to something we call now 'License MAC', which is a 12 digit HEX value created by hashing a great deal of parameters that you configure on the server, including: Time zone, NTP Server 1 (or ‘none’), NIC speed (or ‘auto’),
Hostname, IP Address, IP Mask, Gateway Address, Primary DNS, SMTP Server (or ‘none’), Certificate Information (Organization, Unit, Location, State, Country), etc. If there’s a change on any of these parameters, the License MAC also changes and you will need to request a re-host license to the Cisco licensing team in no more than 30 days.
i can't change my ntp server or nic speed or SMTP server without re-hosting? this stuff changes here without us even knowing sometimes!
Ed, don't send stuff like this on a Friday! :(
---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Cooking with unix is easy. You just sed it and forget it.
- LFJ (with apologies to Mr. Popeil)
From: "Ed Leatherman" <ealeatherman at gmail.com>
To: "Cisco VOIP" <cisco-voip at puck.nether.net>
Sent: Friday, October 29, 2010 4:05:33 PM
Subject: [cisco-voip] UCCX 8 Licensing
Saw this pop across a twitter feed, thought it would be worth passing around:
https://supportforums.cisco.com/community/netpro/collaboration-voice-video/others/blog/2010/10/29/uccx-8-licensing
--
Ed Leatherman
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Disclaimer: NOTICE The information contained in this message is confidential and is intended for the addressee(s) only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorized use, disclosure, copying or alteration of this message is strictly forbidden. Raya will not be liable for direct, special, indirect or consequential damages arising from alteration of the contents of this message by a third party or as a result of any malicious code or virus being passed on. Views expressed in this communication are not necessarily those of Raya.If you have received this message in error, please notify the sender immediately by email, facsimile or telephone and return and/or destroy the original message. _______________________________________________
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