[cisco-voip] Adding 7962G's to CM4.1(3) issues

[Buchanan, James]

There is a service release you'll need to install to run these phones. I can't remember which one it is, but just go to the latest SR for 4.1(3) and I believe you'll be set. For good measure, download and install the device pack as well.

James Buchanan | Technology Manager, UC | South Region | Presidio Networked Solutions
12 Cadillac Dr, Suite 130, Brentwood, TN 37027 | jbuchanan at presidio.com<mailto:jbuchanan at ctiusa.com>
D: 615-866-5729 | F: 615-866-5781 | www.presidio.com<http://www.presidio.com/>
CCIE #25863, Voice


From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Duane Priebe
Sent: Wednesday, November 24, 2010 2:46 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Adding 7962G's to CM4.1(3) issues

Hello, probably a dumb question however I'm going to ask it anyway.  We ordered and received a bunch of new 7942 & 7962G's running on a CM4.1(3)es103.1 platform (I know... I'm upgrading in a couple weeks) however I need to get these phone working on this platform now.  Adding a new phone those models are obviously not in my drop down list.  I did download and install the *7942_7962-sccp.8-3-4SR1.exe and nothing seemed to have changed.  Is there services I should restart or did I miss a step completely?

Duane
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