[cisco-voip] CUPS7 - deskphone control & RCC when using Extension Mobility

[cips]

There is a SSO app that is able to do this, called ALM.

 

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Dana Tong
Sent: zondag 28 november 2010 8:19
To: Hughes, Scott GRE-MG
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CUPS7 - deskphone control & RCC when using Extension Mobility

 

Hi guys. I've seen MOC RCC working with EM. 

 

Have you checked the box to enable deskphone control is their CUPS profile? 

Or checked that the users primary extension is set in CUCM. Plus associate the user to the DN. 

 

Cheers

Dana


Sent from an iPhone.


On 28/11/2010, at 3:43 PM, "Hughes, Scott GRE-MG" <SHughes at GREnergy.com> wrote:

Apparently, I somehow replied to the wrong thread with this message earlier…

 

This doesn’t answer your question exactly, but we have CUPC deskphone control working with EM profiles with CUPS/CUPC 8.0 and CUCM 7

 

CUPC 8 is lightyears better than 7..

 

We don’t use OCS at all, however.

 

Scott

 

 

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Boon
Sent: Friday, November 26, 2010 6:35 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] CUPS7 - deskphone control & RCC when using Extension Mobility

 

Hi, 

Has anyone successfully deployed MOC RCC in CUPS 7 with CUCM7 for Extension Mobility users?

I dont see any SIP messages from the OCS server when running traces on the SIP Proxy service in RTMT. 

I'm also not able to get CUPC deskphone control to work with an EM profile but it has no problems when I associate a physical phone with the CUPC user. 

I'm starting to think that deskphone control does not work with EM for MOC RCC or CUPC. Am I correct?

Thanks.






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