[cisco-voip] CUPS7 - deskphone control & RCC when using Extension Mobility

[Dana Tong]

Hi guys. I've seen MOC RCC working with EM. 

Have you checked the box to enable deskphone control is their CUPS profile? 
Or checked that the users primary extension is set in CUCM. Plus associate the user to the DN. 

Cheers
Dana

Sent from an iPhone.

On 28/11/2010, at 3:43 PM, "Hughes, Scott GRE-MG" <SHughes at GREnergy.com> wrote:

> Apparently, I somehow replied to the wrong thread with this message earlier…
> 
>  
> 
> This doesn’t answer your question exactly, but we have CUPC deskphone control working with EM profiles with CUPS/CUPC 8.0 and CUCM 7
> 
>  
> 
> CUPC 8 is lightyears better than 7..
> 
>  
> 
> We don’t use OCS at all, however.
> 
>  
> 
> Scott
> 
>  
> 
>  
> 
> From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Boon
> Sent: Friday, November 26, 2010 6:35 AM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] CUPS7 - deskphone control & RCC when using Extension Mobility
> 
>  
> 
> Hi, 
> 
> Has anyone successfully deployed MOC RCC in CUPS 7 with CUCM7 for Extension Mobility users?
> 
> I dont see any SIP messages from the OCS server when running traces on the SIP Proxy service in RTMT. 
> 
> I'm also not able to get CUPC deskphone control to work with an EM profile but it has no problems when I associate a physical phone with the CUPC user. 
> 
> I'm starting to think that deskphone control does not work with EM for MOC RCC or CUPC. Am I correct?
> 
> Thanks.
> 
> 
> 
> 
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