[cisco-voip] Unity Express 8.0.2 > CallManager 8.0 > ccmadmin>CTI Route Points show un-registered

Dana Tong Dana.Tong at ivision.com.au
Mon Nov 29 22:45:48 EST 2010


Can’t find it sorry. I’m sure there’s a way of restarting the CCN subsystem without restarting CUE however but it’s slipped my mind.

 

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Dana Tong
Sent: Tuesday, 30 November 2010 1:28 PM
To: Lelio Fulgenzi; Jason Aarons (US)
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Unity Express 8.0.2 > CallManager 8.0 > ccmadmin>CTI Route Points show un-registered

 

I think you can also run some commands from the CUE command line interface.

 

If I recall something like:

 

Ccn application restart

 

I’m just trying to find the command reference but try logging into the CUE module via the CLI and do a few ? commands around clear ccn ? 

 

 

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lelio Fulgenzi
Sent: Tuesday, 30 November 2010 4:42 AM
To: Jason Aarons (US)
Cc: cisco-voip (cisco-voip at puck.nether.net)
Subject: Re: [cisco-voip] Unity Express 8.0.2 > CallManager 8.0 > ccmadmin >CTI Route Points show un-registered

 

I tried a whole bunch of things, changing and saving configs for the dial in numbers. I didn't try unchecking the enabled button, saving, checking the enable button and saving again. 

 

I ended up reloading as well. 

Sent from my iPod


On Nov 29, 2010, at 11:55 AM, "Jason Aarons (US)" <jason.aarons at us.didata.com> wrote:

	How do you go about re-registering CTI Route Point/CTI Ports in CUE 8.x to CallManager 8.x?

	 

	We had a WAN outage and the ports became un-registered.  Once the WAN came back up the CTI Route Points didn’t re-register (bug?) back to CallManager.

	 

	Is there something I can type on the CUE CLI to get the CTI Route Points to re-register?  I did a reload which fixed it, but not the commands I was looking for.

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