[cisco-voip] Unity Express 8.0.2 > CallManager 8.0 > ccmadmin>CTI Route Points show un-registered

ccieid1ot ccieid1ot at gmail.com
Tue Nov 30 01:24:32 EST 2010


Try offline and then online see if that resets it.



On Mon, Nov 29, 2010 at 9:45 PM, Dana Tong <Dana.Tong at ivision.com.au> wrote:

>  Can’t find it sorry. I’m sure there’s a way of restarting the CCN
> subsystem without restarting CUE however but it’s slipped my mind.
>
>
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Dana Tong
> *Sent:* Tuesday, 30 November 2010 1:28 PM
> *To:* Lelio Fulgenzi; Jason Aarons (US)
> *Cc:* cisco-voip at puck.nether.net
>
> *Subject:* Re: [cisco-voip] Unity Express 8.0.2 > CallManager 8.0 >
> ccmadmin>CTI Route Points show un-registered
>
>
>
> I think you can also run some commands from the CUE command line interface.
>
>
>
> If I recall something like:
>
>
>
> Ccn application restart
>
>
>
> I’m just trying to find the command reference but try logging into the CUE
> module via the CLI and do a few ? commands around clear ccn ?
>
>
>
>
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Lelio Fulgenzi
> *Sent:* Tuesday, 30 November 2010 4:42 AM
> *To:* Jason Aarons (US)
> *Cc:* cisco-voip (cisco-voip at puck.nether.net)
> *Subject:* Re: [cisco-voip] Unity Express 8.0.2 > CallManager 8.0 >
> ccmadmin >CTI Route Points show un-registered
>
>
>
> I tried a whole bunch of things, changing and saving configs for the dial
> in numbers. I didn't try unchecking the enabled button, saving, checking the
> enable button and saving again.
>
>
>
> I ended up reloading as well.
>
> Sent from my iPod
>
>
> On Nov 29, 2010, at 11:55 AM, "Jason Aarons (US)" <
> jason.aarons at us.didata.com> wrote:
>
>  How do you go about re-registering CTI Route Point/CTI Ports in CUE 8.x
> to CallManager 8.x?
>
>
>
> We had a WAN outage and the ports became un-registered.  Once the WAN came
> back up the CTI Route Points didn’t re-register (bug?) back to CallManager.
>
>
>
> Is there something I can type on the CUE CLI to get the CTI Route Points to
> re-register?  I did a reload which fixed it, but not the commands I was
> looking for.
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