[cisco-voip] Built In Bridge Information/Issue

stephen.welsh at unifiedfx.com stephen.welsh at unifiedfx.com
Tue Oct 5 13:54:48 EDT 2010


On the subject of Built-in Bridge, does anyone know of a way to initiate a bridge using XML to the phone (i.e. CiscoIPPhoneExecute), or some other non SIP/JAPI method?

I'm aware of the JTAPI and SIP Trunk (i.e. Call Recoding) methods, but thought their might be a hidden command, (like some of the hidden XML Info pages on the phone i.e. http://<IP Address of Phone>/CGI/CallInfo, see http://puck.nether.net/pipermail/cisco-voip/2006-November/016670.html for more of them)

I know this is a long-shot, but worth a try ;)

Stephen


On 5 Oct 2010, at 18:45, Go0se wrote:

> You didn’t mention it so I will throw this out there… on the device level of the phone you need BUILT IN BRIDGE set to ON (stated below) and I believe you need to set PRIVACY to OFF (very next dropdown box on the device settings).
>  
> Thanks,
>  
> Go0se
>  
> My blog:
> http://atc.go0se.com
>  
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> From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of H, Tim
> Sent: Monday, October 04, 2010 10:30 PM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] Built In Bridge Information/Issue
>  
> All,
>  
> I have a CUCM 7.13 cluster in a central data center serving several remote sites.  Each site has Call Center Agents (UCCX 7).  I’m attempting to use the Built In Bridge functionality for call recording.  I’ve double checked all settings on CUCM all built in bridges are turned on, recording devices are enable, recording profile is setup, route pattern pointing to a SIP trunk is all functional.  When I do a packet capture on the recording device, I only see RTP streams from one remote site.  All of the IP phones are compatible 7962G phones.  Does anyone else have a similar setup?  Does available DSPs come into play on this one since calls are traveling across the WAN using G729?
>  
> Any help is appreciated.
>  
> Thanks,
>  
> Tim
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