[cisco-voip] Built In Bridge Information/Issue

[Go0se]

You didn't mention it so I will throw this out there. on the device level of
the phone you need BUILT IN BRIDGE set to ON (stated below) and I believe
you need to set PRIVACY to OFF (very next dropdown box on the device
settings).

 

Thanks,

 

Go0se

 

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From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of H, Tim
Sent: Monday, October 04, 2010 10:30 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Built In Bridge Information/Issue

 

All,

 

I have a CUCM 7.13 cluster in a central data center serving several remote
sites.  Each site has Call Center Agents (UCCX 7).  I'm attempting to use
the Built In Bridge functionality for call recording.  I've double checked
all settings on CUCM all built in bridges are turned on, recording devices
are enable, recording profile is setup, route pattern pointing to a SIP
trunk is all functional.  When I do a packet capture on the recording
device, I only see RTP streams from one remote site.  All of the IP phones
are compatible 7962G phones.  Does anyone else have a similar setup?  Does
available DSPs come into play on this one since calls are traveling across
the WAN using G729?

 

Any help is appreciated.

 

Thanks,

 

Tim 

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