[cisco-voip] WebEx node for MCS installation fails

Dana Tong Dana.Tong at ivision.com.au
Sun Oct 10 19:27:29 EDT 2010


Hi all,

 

Has anyone experienced a problem with the installation of the Cisco
WebEx Node for MCS?

 

The DVD installs the OS and then reboots with an installation wizard. I
step through the steps to enter the parameters including hostname, IP
address etc, and then enter the WebEx information, and finally the
MeetingPlace Application server settings. 

 

>From here it *should* try to communicate with the Application server
however the node has not applied and activated the network settings.
Hence layer 3 connectivity fails. 

I can go back and uncheck the box to enter the Application server
settings and complete the installation. The server reboots and brings up
the network and I can now ping and SSH to the node. However the
installation hasn't really completed and has not created a "wbxadmin"
user. I  cannot run any of the WebEx admin commands or there doesn't
appear to be a way of entering the App server integration details.

 

I'm at a bit of a loss for the time being. I have a TAC case open but
haven't had a response yet. 

 

Regards

Dana

 


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