[cisco-voip] WebEx node for MCS installation fails

[Dana Tong]

Attached are screen shots from the installation wizard. It looks like
it's just a faulty installation.

 

Is there any way to re-run the installation wizard? The install media
sets up the RAID, installs the OS, and then reboots before running an
installation wizard. Can you run this wizard without having to re-setup
the RAID, and install the OS (blowing away all of the existing network
configuration)

 

Thanks

 

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Dana Tong
Sent: Monday, 11 October 2010 9:27 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] WebEx node for MCS installation fails

 

Hi all,

 

Has anyone experienced a problem with the installation of the Cisco
WebEx Node for MCS?

 

The DVD installs the OS and then reboots with an installation wizard. I
step through the steps to enter the parameters including hostname, IP
address etc, and then enter the WebEx information, and finally the
MeetingPlace Application server settings. 

 

>From here it *should* try to communicate with the Application server
however the node has not applied and activated the network settings.
Hence layer 3 connectivity fails. 

I can go back and uncheck the box to enter the Application server
settings and complete the installation. The server reboots and brings up
the network and I can now ping and SSH to the node. However the
installation hasn't really completed and has not created a "wbxadmin"
user. I  cannot run any of the WebEx admin commands or there doesn't
appear to be a way of entering the App server integration details.

 

I'm at a bit of a loss for the time being. I have a TAC case open but
haven't had a response yet. 

 

Regards

Dana

 


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