[cisco-voip] CSCta66152 more info?

Ryan Ratliff rratliff at cisco.com
Mon Oct 11 13:10:10 EDT 2010


Did you get a packet capture of a phone stuck like this?  

-Ryan

On Oct 11, 2010, at 12:46 PM, Scott Voll wrote:

reset phone works.... but we had about 100 phones this morning in the main building alone.

reset port on the switch works also.

TAC case 615689921 and logs aren't showing much either.

DHCP is another departments baby and having gotten much from them yet.

Scott



On Mon, Oct 11, 2010 at 9:10 AM, Ryan Ratliff <rratliff at cisco.com> wrote:
Not a lot of info there to be had.  There are many reasons phones get stuck configuring IP, not many of them bugs.

Have you recovered the phones?  Are you having DHCP issues?

-Ryan

On Oct 11, 2010, at 11:06 AM, Scott Voll wrote:

OK--

Looks like I have run into bug ID CSCta66152. almost 1 out of 4 phones this morning at our Main building.

how does it work that it's first found in 9.0.2 but fixed in 9.0.1TD1.10?  and I'm running 9.0.3.

Can someone give me more info?

Thanks

Scott
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