[cisco-voip] CSCta66152 more info?

[Scott Voll]

no,  Is that what the TAC engineer will be asking for sooner or later?

on a different note, It does look like we had some phone getting the wrong
IPs from DHCP (from the Data vlan).  Looks like the switch config is:

 switchport trunk encapsulation dot1q
 switchport trunk native vlan 14
 switchport mode trunk
 switchport voice vlan 146

normally I would use (but I'm new here)

Switchport access vlan 14
switchport voice vlan 146

Could this be problematic?  3560's running 12.2 code.  It's been set this
way for about 4 years, but we recently upgraded from CM 4.2 to 7.1

Interesting piece is that the Phones come right back up, after a soft or
hard reset.  with the correct IP address

TIA

Scott

On Mon, Oct 11, 2010 at 10:10 AM, Ryan Ratliff <rratliff at cisco.com> wrote:

> Did you get a packet capture of a phone stuck like this?
>
> -Ryan
>
> On Oct 11, 2010, at 12:46 PM, Scott Voll wrote:
>
> reset phone works.... but we had about 100 phones this morning in the main
> building alone.
>
> reset port on the switch works also.
>
> TAC case 615689921 and logs aren't showing much either.
>
> DHCP is another departments baby and having gotten much from them yet.
>
> Scott
>
>
>
> On Mon, Oct 11, 2010 at 9:10 AM, Ryan Ratliff <rratliff at cisco.com> wrote:
>
>> Not a lot of info there to be had.  There are many reasons phones get
>> stuck configuring IP, not many of them bugs.
>>
>> Have you recovered the phones?  Are you having DHCP issues?
>>
>>  -Ryan
>>
>> On Oct 11, 2010, at 11:06 AM, Scott Voll wrote:
>>
>> OK--
>>
>> Looks like I have run into bug ID CSCta66152. almost 1 out of 4 phones
>> this morning at our Main building.
>>
>> how does it work that it's first found in 9.0.2 but fixed in 9.0.1TD1.10?
>>  and I'm running 9.0.3.
>>
>> Can someone give me more info?
>>
>> Thanks
>>
>> Scott
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>>
>>
>
>
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