[cisco-voip] CSCta66152 more info?

[Matthew Loraditch]

I know the one with trunk mode is the "old" way and access ports with voice vlan commands are the new way


Matthew Loraditch, CCVP, CCNA, CCDA
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From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Scott Voll
Sent: Monday, October 11, 2010 1:15 PM
To: Ryan Ratliff; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CSCta66152 more info?

no,  Is that what the TAC engineer will be asking for sooner or later?

on a different note, It does look like we had some phone getting the wrong IPs from DHCP (from the Data vlan).  Looks like the switch config is:

 switchport trunk encapsulation dot1q
 switchport trunk native vlan 14
 switchport mode trunk
 switchport voice vlan 146

normally I would use (but I'm new here)

Switchport access vlan 14
switchport voice vlan 146

Could this be problematic?  3560's running 12.2 code.  It's been set this way for about 4 years, but we recently upgraded from CM 4.2 to 7.1

Interesting piece is that the Phones come right back up, after a soft or hard reset.  with the correct IP address

TIA

Scott

On Mon, Oct 11, 2010 at 10:10 AM, Ryan Ratliff <rratliff at cisco.com<mailto:rratliff at cisco.com>> wrote:
Did you get a packet capture of a phone stuck like this?

-Ryan

On Oct 11, 2010, at 12:46 PM, Scott Voll wrote:

reset phone works.... but we had about 100 phones this morning in the main building alone.

reset port on the switch works also.

TAC case 615689921 and logs aren't showing much either.

DHCP is another departments baby and having gotten much from them yet.

Scott


On Mon, Oct 11, 2010 at 9:10 AM, Ryan Ratliff <rratliff at cisco.com<mailto:rratliff at cisco.com>> wrote:
Not a lot of info there to be had.  There are many reasons phones get stuck configuring IP, not many of them bugs.

Have you recovered the phones?  Are you having DHCP issues?

-Ryan

On Oct 11, 2010, at 11:06 AM, Scott Voll wrote:

OK--

Looks like I have run into bug ID CSCta66152. almost 1 out of 4 phones this morning at our Main building.

how does it work that it's first found in 9.0.2 but fixed in 9.0.1TD1.10?  and I'm running 9.0.3.

Can someone give me more info?

Thanks

Scott
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