[cisco-voip] term42.default.loads & term62.default.loads

Wes Sisk wsisk at cisco.com
Wed Oct 13 10:55:18 EDT 2010


specifically any phone from mfg after december of last year should 
contain a newer load that avoids this issue.  if you're pulling "NIB" 
phones from a storage room or warehouse that are left overs from older 
orders then you will still face 2 step upgrades.

/Wes

Ryan Ratliff wrote:
> Exactly and for Anthony's question it really depends on how new that 
> NIB phone really is.  All phones from manufacturing now are shipping 
> with a load that will upgrade past 8.5(2) directly.   That doesn't 
> mean there aren't stocks out there with the old load but real new 
> phones will upgrade.
>
> But as Lelio said in order for it to work you'd just have to factory 
> reset the phone for it to double upgrade like that.
>
> Another option would be a vmware or other CUCM you keep handy just for 
> pointing new phones at to get them to the correct load so they can be 
> moved to production.  All it would need is tftp and the appropriate 
> load file.
>
> -Ryan
>
> On Oct 12, 2010, at 5:17 PM, Lelio Fulgenzi wrote:
>
> When I read the factory default action that Ryan sent off, it actually 
> deletes some files I believe and/or re-reads that term42.default.load 
> file.
>
>
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> Cooking with unix is easy. You just sed it and forget it. 
>                               - LFJ (with apologies to Mr. Popeil)
>
>
> ------------------------------------------------------------------------
> *From: *"Anthony Holloway" <avholloway+cisco-voip at gmail.com 
> <mailto:avholloway+cisco-voip at gmail.com>>
> *To: *"Lelio Fulgenzi" <lelio at uoguelph.ca <mailto:lelio at uoguelph.ca>>
> *Cc: *"Ryan Ratliff" <rratliff at cisco.com <mailto:rratliff at cisco.com>>, 
> "voyp list" <cisco-voip at puck.nether.net 
> <mailto:cisco-voip at puck.nether.net>>
> *Sent: *Tuesday, October 12, 2010 5:14:41 PM
> *Subject: *Re: [cisco-voip] term42.default.loads & term62.default.loads
>
> Yes that is correct, NIB = new in box.
>
> Oh, Ok, so I NIB phone is NOT sitting at a "factory reset" state?  I 
> was under the impression that new phones, in the box, and from the 
> factory, were exactly in the same state as a phone who was "factory 
> reset."
>
> That's what I get for assuming.
>
> Anthony
>
> On Tue, Oct 12, 2010 at 4:06 PM, Lelio Fulgenzi <lelio at uoguelph.ca 
> <mailto:lelio at uoguelph.ca>> wrote:
>
>     I'm assuming NIB is "new in box" ??
>
>     I believe the one step you're missing here is resetting the phone
>     to factory defaults so that it grabs the term42.default.loads file
>     appropriately.
>
>
>
>
>     ---
>     Lelio Fulgenzi, B.A.
>     Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
>     (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
>     ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>     Cooking with unix is easy. You just sed it and forget it. 
>                                   - LFJ (with apologies to Mr. Popeil)
>
>
>     ------------------------------------------------------------------------
>     *From: *"Anthony Holloway" <avholloway+cisco-voip at gmail.com
>     <mailto:avholloway%2Bcisco-voip at gmail.com>>
>
>     *To: *"Lelio Fulgenzi" <lelio at uoguelph.ca <mailto:lelio at uoguelph.ca>>
>     *Cc: *"Ryan Ratliff" <rratliff at cisco.com
>     <mailto:rratliff at cisco.com>>, "voyp list"
>     <cisco-voip at puck.nether.net <mailto:cisco-voip at puck.nether.net>>
>     *Sent: *Tuesday, October 12, 2010 4:48:35 PM
>
>     *Subject: *Re: [cisco-voip] term42.default.loads &
>     term62.default.loads
>
>     Can I piggyback on this topic?
>
>     So I take a NIB phone, and I plug it in, and it fails to upgrade
>     because my CUCM has phones loads above 8.5(2).  Are you saying
>     that if I change out my default.loads files for 8.4(4) ones, I
>     would eliminate the upgrade failure scenario of plugging in a NIB
>     phone (which presumably ships with older than 8.4(4) firmware)?
>
>     So the game plan looks like this:
>       phone boots for first time
>       dhcp address assigned, and option 150 points to tftp
>       phone grabs the default.loads file, and reads which version is
>     should pull down
>       I go grab some five guys
>       phone grabs firmware and begins to upgrade to 8.4(4)
>       phone resets
>       phone registers to CUCM, grabbing its XML config, and reads
>     which version is should pull down
>       phone grabs firmware and begins to upgrade to 8.5(3)
>       phone resets
>       phone registers
>       I come back and see a registered phone
>
>     Anthony
>
>     On Tue, Oct 12, 2010 at 3:34 PM, Lelio Fulgenzi <lelio at uoguelph.ca
>     <mailto:lelio at uoguelph.ca>> wrote:
>
>         Ah - cool. Never thought about that application. 
>
>         ---
>         Lelio Fulgenzi, B.A.
>         Senior Analyst (CCS) * University of Guelph * Guelph, Ontario
>         N1G 2W1
>         (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
>         ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>         Cooking with unix is easy. You just sed it and forget it. 
>                                       - LFJ (with apologies to Mr. Popeil)
>
>
>         ------------------------------------------------------------------------
>         *From: *"Ryan Ratliff" <rratliff at cisco.com
>         <mailto:rratliff at cisco.com>>
>         *To: *"Lelio Fulgenzi" <lelio at uoguelph.ca
>         <mailto:lelio at uoguelph.ca>>
>         *Cc: *"voyp list" <cisco-voip at puck.nether.net
>         <mailto:cisco-voip at puck.nether.net>>
>         *Sent: *Tuesday, October 12, 2010 4:21:39 PM
>
>         *Subject: *Re: [cisco-voip] term42.default.loads &
>         term62.default.loads
>
>         That's correct, they will do two upgrades.  In some cases this
>         may be desired with the default load being 8.4(4) so that both
>         old and new phones can upgrade easily to later loads given the
>         restrictions for going past 8.5(2).
>
>         -Ryan
>
>         On Oct 12, 2010, at 3:55 PM, Lelio Fulgenzi wrote:
>
>         Thanks Ryan.
>
>         I'm guessing then, if I don't update those files, and perform
>         a factory reset, the phone will first load the previous
>         version, try to register to call manager, see the new firmware
>         information and then upgrade?
>
>         So basically downgrade, then upgrade?
>
>         I'm not saying I want to keep it this way, just trying to
>         understand what will happen. I guess I could actually confirm
>         the results by doing this myself too.
>
>         ---
>         Lelio Fulgenzi, B.A.
>         Senior Analyst (CCS) * University of Guelph * Guelph, Ontario
>         N1G 2W1
>         (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
>         ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>         Cooking with unix is easy. You just sed it and forget it. 
>                                       - LFJ (with apologies to Mr. Popeil)
>
>
>         ------------------------------------------------------------------------
>         *From: *"Ryan Ratliff" <rratliff at cisco.com
>         <mailto:rratliff at cisco.com>>
>         *To: *"Lelio Fulgenzi" <lelio at uoguelph.ca
>         <mailto:lelio at uoguelph.ca>>
>         *Cc: *"voyp list" <cisco-voip at puck.nether.net
>         <mailto:cisco-voip at puck.nether.net>>
>         *Sent: *Tuesday, October 12, 2010 3:17:58 PM
>         *Subject: *Re: [cisco-voip] term42.default.loads &
>         term62.default.loads
>
>         They are used to recover from a factory reset. 
>         http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7962g_7942g/7_0/english/administration/guide/7962trb.html#wp1031705
>
>         -Ryan
>
>         On Oct 12, 2010, at 3:03 PM, Lelio Fulgenzi wrote:
>
>         ok...when are they used then? if i keep the originals from a
>         previous version, copy over firmware files from a new version
>         and update either the device defaults page or manually
>         configure a phone is that ok?
>
>         ---
>         Lelio Fulgenzi, B.A.
>         Senior Analyst (CCS) * University of Guelph * Guelph, Ontario
>         N1G 2W1
>         (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
>         ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>         Cooking with unix is easy. You just sed it and forget it. 
>                                       - LFJ (with apologies to Mr. Popeil)
>
>
>         ------------------------------------------------------------------------
>         *From: *"Ryan Ratliff" <rratliff at cisco.com
>         <mailto:rratliff at cisco.com>>
>         *To: *"Lelio Fulgenzi" <lelio at uoguelph.ca
>         <mailto:lelio at uoguelph.ca>>
>         *Cc: *"voyp list" <cisco-voip at puck.nether.net
>         <mailto:cisco-voip at puck.nether.net>>
>         *Sent: *Tuesday, October 12, 2010 2:16:31 PM
>         *Subject: *Re: [cisco-voip] term42.default.loads &
>         term62.default.loads
>
>         They are never created, only copied either manually via zip
>         file (windows CCM) or by the load installer.
>
>         -Ryan
>
>         On Oct 12, 2010, at 2:05 PM, Lelio Fulgenzi wrote:
>
>
>         can anyone shed some light on when i need to overwrite the
>         term42.default.loads & term62.default.loads files when copying
>         over firmware files?
>
>         if i just copy over the firmware files and modify the device
>         defaults on CCM, will it create these two files new?
>
>         ---
>         Lelio Fulgenzi, B.A.
>         Senior Analyst (CCS) * University of Guelph * Guelph, Ontario
>         N1G 2W1
>         (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
>         ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>         Cooking with unix is easy. You just sed it and forget it. 
>                                       - LFJ (with apologies to Mr. Popeil)
>
>
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