[cisco-voip] Nortel Phone on CallManager

Mac GroupStudy mac.groupstudy at gmail.com
Wed Oct 13 11:06:15 EDT 2010


Usually the biggest issue is getting the phone to register due to the extra
steps involved. However, once it is registered I know of no issues related
to this. I realize this doesn't help you but I would be very interested in
the outcome. I suspect lots of third party SIP phones to be used in the
future.

In speculation, what do the CCM Traces show as far as disconnect codes or
errors and/or have you had a chance to look at them? I am not familiar with
those phones but is there a way to look at the phone itself to see any
system or status messages (like on a Cisco phone you can press Settings and
navigate from there)?

On Wed, Oct 13, 2010 at 10:45 AM, Rayan Gandhi <rpg1018 at njit.edu> wrote:

> Hi,
>
> I have CCM 7.1 running in a lab and testing the in house phone, a Nortel
> 1140 and 1120, connected to it with a SIP firmware.  Functionally, the phone
> seems fine but I running into an issue with an active call dropping just
> under 2 mins.  What is causing the call to drop is the phone going through a
> process of re-logging in the user and checking the license on CCM.  I
> suspected that it was related to the phone itself and the need to have a
> token (License for the phone) but according to the vendor, the eval license
> does not effect the ability to have a call at length, only the amount of
> days the phone can be used. The version of the SIP firmware I am using is
> 3.2
>
> Has anyone successfully connected a nortel IP phone to ccm and had this
> issue?  how was it resolved?  Is there something else I am missing that
> could be causing this?
>
> Thanks.
>
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