[cisco-voip] Database communication error 7.1

[Wes Sisk]

Yes, Please pursue

CSCsi90821    Need dblhelper functionality for UCM appliance

with your account teams

/Wes

Ryan Ratliff wrote:
> I know of at least two folks in TAC working on documents like what you 
> requested.  Believe me we all wish there was an equivalent dblhelper 
> app for linux CUCM.  Lacking the system or a tool smart enough to fix 
> it automatically getting the process documented is the best we can do.
>
> As soon as one or more is available we will certainly be sending 
> notification out to this list.
>
> -Ryan
>
> On Oct 15, 2010, at 5:43 PM, Ahmed Elnagar wrote:
>
> Rebooting the cluster solved it…I am really frustrated of DB 
> replication issues and that we are not able to do troubleshooting 
> without involving the TAC L
> Can you share any document that may be published in future regarding 
> these issues and how to solve in a more professional way than 
> rebooting and this staff J
>  
> Thanks Ryan for your help really appreciate it
> Thanks Wes as well
>  
>  
>  Best Regards;
>   Ahmed Elnagar
>   Senior Network PS Engineer
>   Mob: +2019-0016211
>   CCIE#24697 (Voice)
>  <image001.jpg>
>  
> *From:* Ryan Ratliff [mailto:rratliff at cisco.com] 
> *Sent:* Friday, October 15, 2010 10:49 PM
> *To:* Ahmed Elnagar
> *Cc:* cisco-voip at puck.nether.net <mailto:cisco-voip at puck.nether.net>
> *Subject:* Re: [cisco-voip] Database communication error 7.1
>  
> Sounds like the pub can't connect to its own database.   You've 
> already established that A Cisco DB is running which is good.
>  
> If you want to try rebooting then go for it, otherwise I think it's 
> time to call TAC.
>  
> -Ryan
>  
> On Oct 15, 2010, at 4:47 PM, Ahmed Elnagar wrote:
>
>
> I am able to run it on SUB01 and the output shows that the replication 
> is good on the publisher and bad on all subscribers!!!!
>  
>  Best Regards;
>   Ahmed Elnagar
>   Senior Network PS Engineer
>   Mob: +2019-0016211
>   CCIE#24697 (Voice)
>  <image001.jpg>
>  
> *From:* cisco-voip-bounces at puck.nether.net 
> <mailto:cisco-voip-bounces at puck.nether.net> [mailto:cisco-voip-bounces at puck.nether.net] *On 
> Behalf Of *Ahmed Elnagar
> *Sent:* Friday, October 15, 2010 10:41 PM
> *To:* Ryan Ratliff
> *Cc:* cisco-voip at puck.nether.net <mailto:cisco-voip at puck.nether.net>
> *Subject:* Re: [cisco-voip] Database communication error 7.1
>  
> The same error when I try to access the page with PUB IP…when using 
> SUB IP it stays long time and nothing generated.
> By the way subscribers admin pages are accessible…RTMT to PUB is not 
> working ….RTMT to SUB working and shows DB replication 2 for PUB and 
> 3’s for SUBs.
>  
>  Best Regards;
>   Ahmed Elnagar
>   Senior Network PS Engineer
>   Mob: +2019-0016211
>   CCIE#24697 (Voice)
>  <image001.jpg>
>  
> *From:* Ryan Ratliff [mailto:rratliff at cisco.com] 
> *Sent:* Friday, October 15, 2010 10:26 PM
> *To:* Ahmed Elnagar
> *Cc:* cisco-voip at puck.nether.net <mailto:cisco-voip at puck.nether.net>
> *Subject:* Re: [cisco-voip] Database communication error 7.1
>  
> Go into the CURT web page and run the db status report, see what it 
> says for replication status.
>  
> -Ryan
>  
> On Oct 15, 2010, at 4:02 PM, Ahmed Elnagar wrote:
>
>  
>
> Hi all;
>  
> I am facing the below problem…I am trying to login to PUB server and I 
> got Database communication error and I found the below output
>  
> admin:utils dbreplication status
>  
>  -------------------- utils dbreplication status --------------------
> Fri Oct 15 21:59:45 EET 2010:main:General SQL failure:
> Fri Oct 15 21:59:45 EET 2010:main:java.sql.SQLException: Failed to get 
> Connection.Connector(NOT CONNECTED: Driver=com.informix.jdbc.IfxDriver;)
>         at com.cisco.ccm.dbl.Connector.getConn(Connector.java:698)
>         at com.cisco.ccm.dbl.Connector.connect(Connector.java:588)
>         at com.cisco.ccm.dbl.Connector.connect(Connector.java:530)
>         at com.cisco.ccm.dbl.Connector.createStatement(Connector.java:757)
>         at com.cisco.ccm.dbl.Connector.createStatement(Connector.java:744)
>         at com.cisco.ccm.dbl.Connector.executeQuery(Connector.java:921)
>         at com.cisco.ccm.dbl.idbl.executeSelect(idbl.java:672)
>         at com.cisco.ccm.dbl.idbl.executeSQL(idbl.java:1251)
>         at com.cisco.ccm.dbl.idbl.run(idbl.java:1404)
>         at com.cisco.ccm.dbl.idbl.main(idbl.java:1470)
>  
>  
>  
> Status cannot be performed when replication is down on the publisher, 
> or on a cluster with a single active node; aborting replication status 
> check operation
>  
>  
> Output is in file 
> cm/trace/dbl/sdi/ReplicationStatus.2010_10_15_21_58_25.out
>  
> Should I go ahead and repair DB replication or the issue maybe more 
> complicated than that?
>  
>   Best Regards;
>   Ahmed Elnagar
>   Senior Network PS Engineer
>  
> <image001.jpg>
>   RAYA Building El Motamiez District, 6th of October, Egypt
>  
>   Mob: +2019-0016211
>   Phone: +202 3827 6000 Ext.2475
>   Website: www.rayacorp.com <http://www.rayacorp.com/>
>   E-mail: ahmed_elnagar at rayacorp.com <mailto:ahmed_elnagar at rayacorp.com>
>   CCIE#24697 (Voice)
>  <image002.jpg>
>  
>  
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