[cisco-voip] Database communication error 7.1

Mon Oct 18 12:30:31 EDT 2010

Just did J

Thanks 

 Best Regards;

  Ahmed Elnagar

  Senior Network PS Engineer

  Mob: +2019-0016211

  CCIE#24697 (Voice)

From: Wes Sisk [mailto:wsisk at cisco.com] 
Sent: Monday, October 18, 2010 6:08 PM
To: Ahmed Elnagar
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Database communication error 7.1

Yes, Please pursue

CSCsi90821    Need dblhelper functionality for UCM appliance 

with your account teams

/Wes

Ryan Ratliff wrote: 

I know of at least two folks in TAC working on documents like what you
requested.  Believe me we all wish there was an equivalent dblhelper app
for linux CUCM.  Lacking the system or a tool smart enough to fix it
automatically getting the process documented is the best we can do. 

As soon as one or more is available we will certainly be sending
notification out to this list.

-Ryan

On Oct 15, 2010, at 5:43 PM, Ahmed Elnagar wrote:

Rebooting the cluster solved it...I am really frustrated of DB
replication issues and that we are not able to do troubleshooting
without involving the TAC L

Can you share any document that may be published in future regarding
these issues and how to solve in a more professional way than rebooting
and this staff J

Thanks Ryan for your help really appreciate it

Thanks Wes as well

 Best Regards;

  Ahmed Elnagar

  Senior Network PS Engineer

  Mob: +2019-0016211

  CCIE#24697 (Voice)

 <image001.jpg>

From: Ryan Ratliff [mailto:rratliff at cisco.com] 
Sent: Friday, October 15, 2010 10:49 PM
To: Ahmed Elnagar
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Database communication error 7.1

Sounds like the pub can't connect to its own database.   You've already
established that A Cisco DB is running which is good.

If you want to try rebooting then go for it, otherwise I think it's time
to call TAC.

-Ryan

On Oct 15, 2010, at 4:47 PM, Ahmed Elnagar wrote:

I am able to run it on SUB01 and the output shows that the replication
is good on the publisher and bad on all subscribers!!!!

 Best Regards;

  Ahmed Elnagar

  Senior Network PS Engineer

  Mob: +2019-0016211

  CCIE#24697 (Voice)

 <image001.jpg>

From: cisco-voip-bounces at puck.nether.net [
mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ahmed Elnagar
Sent: Friday, October 15, 2010 10:41 PM
To: Ryan Ratliff
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Database communication error 7.1

The same error when I try to access the page with PUB IP...when using
SUB IP it stays long time and nothing generated.

By the way subscribers admin pages are accessible...RTMT to PUB is not
working ....RTMT to SUB working and shows DB replication 2 for PUB and
3's for SUBs.

 Best Regards;

  Ahmed Elnagar

  Senior Network PS Engineer

  Mob: +2019-0016211

  CCIE#24697 (Voice)

 <image001.jpg>

From: Ryan Ratliff [mailto:rratliff at cisco.com] 
Sent: Friday, October 15, 2010 10:26 PM
To: Ahmed Elnagar
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Database communication error 7.1

Go into the CURT web page and run the db status report, see what it says
for replication status.

-Ryan

On Oct 15, 2010, at 4:02 PM, Ahmed Elnagar wrote:

Hi all;

I am facing the below problem...I am trying to login to PUB server and I
got Database communication error and I found the below output

admin:utils dbreplication status

 -------------------- utils dbreplication status --------------------

Fri Oct 15 21:59:45 EET 2010:main:General SQL failure:

Fri Oct 15 21:59:45 EET 2010:main:java.sql.SQLException: Failed to get
Connection.Connector(NOT CONNECTED: Driver=com.informix.jdbc.IfxDriver;)

        at com.cisco.ccm.dbl.Connector.getConn(Connector.java:698)

        at com.cisco.ccm.dbl.Connector.connect(Connector.java:588)

        at com.cisco.ccm.dbl.Connector.connect(Connector.java:530)

        at
com.cisco.ccm.dbl.Connector.createStatement(Connector.java:757)

        at
com.cisco.ccm.dbl.Connector.createStatement(Connector.java:744)

        at com.cisco.ccm.dbl.Connector.executeQuery(Connector.java:921)

        at com.cisco.ccm.dbl.idbl.executeSelect(idbl.java:672)

        at com.cisco.ccm.dbl.idbl.executeSQL(idbl.java:1251)

        at com.cisco.ccm.dbl.idbl.run(idbl.java:1404)

        at com.cisco.ccm.dbl.idbl.main(idbl.java:1470)

Status cannot be performed when replication is down on the publisher, or
on a cluster with a single active node; aborting replication status
check operation

Output is in file
cm/trace/dbl/sdi/ReplicationStatus.2010_10_15_21_58_25.out

Should I go ahead and repair DB replication or the issue maybe more
complicated than that?

  Best Regards;

  Ahmed Elnagar

  Senior Network PS Engineer

<image001.jpg>

  RAYA Building El Motamiez District, 6th of October, Egypt

  Mob: +2019-0016211

  Phone: +202 3827 6000 Ext.2475

  Website: www.rayacorp.com <http://www.rayacorp.com/> 

  E-mail: ahmed_elnagar at rayacorp.com

  CCIE#24697 (Voice)

 <image002.jpg>

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