[cisco-voip] CDR Export to External Billing Server

[Erick B.]

>From your PC, can you FTP to the external server and upload files successfully?

Try this on same subnet your UCM is on also.


On Mon, Oct 25, 2010 at 11:04 AM, Sechaba Mokoena <sechabam at gmail.com> wrote:
> Hi,
>
> I'm running UCM 7(1).5 and I've configured it to export CDRs to an external
> billing server. I've configured the external FTP server in CDR Management,
> and I can authenticate with the server. We're not receiving CDRs from UCM.
> To rule out UCM as the cause of this error, I setup my own FTP server on the
> same subnet as UCM, and I'm receiving CDRs on my FTP server. We've opened up
> all ports on our firewall to send traffic to the external FTP server, but
> this hasn't made a difference. Should I be looking elsewhere?
>
> Kind regards,
>
> Sechaba Mokoena
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>